Operational Senior Manager
Background Information - Job-specific
The Sanitation and Hygiene Fund is a UNOPS Trust Fund committed to saving lives and improving the wellbeing of people by improving access to sanitation, hygiene and menstrual health hygiene. The Fund will invest in country-led, costed plans to accelerate progress and sustainable impact toward the achievement of SDG 6.2.
The Fund will maximize the efficiency and effectiveness of international development assistance and national investment. Staff at the Fund manage grants, coordinate with partners, support countries, monitor and evaluate results, report on progress, manage donor relations and raise funds.
At the core of the new architecture is a country funding model designed to be an efficient and effective mechanism that can operate at scale and deliver impact and supported by a suite of policies that define how funding is to be invested. The SHF uses innovative finance mechanisms, including co-financing by recipient countries, to secure sustainable funding and the long term sustainability of its programs.
The SHF is looking for mission-oriented, collaborative, open minded and flexible candidates who are passionate about global development.
The Operations Manager reports to the Deputy Executive Director of the Sanitation and Hygiene Fund (SHF), who provides direction and general supervision. The Operations Manager is a critical managerial and advisory role, helping to drive a cost-effective business model for the SHF and shape a value for money culture.
The incumbent is responsible for ensuring the smooth day-to-day functioning of the SHF, driving organization-wide operational compliance with corporate strategies, UNOPS rules, regulations, policies, and standards of accountability, ethics, and integrity.
The Operations Manager is responsible for supporting the Deputy Executive Director to define, produce, implement and revise the SHF operational model and associated policies, working to achieve the optimal relationship between expenditure and results, by reducing costs and increasing output.
The role works closely with the UNOPS Support Service Team to guarantee SHF operational needs are met, ensuring effective operations/support services processes are defined, executed and maintained, across finance, procurement, travel and IT. This includes taking a lead role in the preparation of the SHF financial plan, and the execution, tracking and review of all budgets and work plans.
The role works collaboratively with colleagues across the SHF, particularly the Head of Country Portfolio, and Head of Monitoring and Evaluation.
2. Programme management
3. Procurement of services and award of grants
In consultation and working with the UNOPS Support Services Team:
4. Innovation and knowledge management
|Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.|
|Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion. |
|Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.|
|Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).|
|Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.|
|Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.|
|Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.|
|Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.|
Advanced university degree (Master’s degree or equivalent) in a relevant field such as finance, business, public administration or other relevant related field is required.
A Bachelor's degree with a combination of two additional years of relevant experience may be accepted in lieu of the master's degree.
A minimum of 7 years of progressively responsible experience covering at least two of the following operations functions: Procurement, Finance, Logistics/ Asset Management and Human Resources. Knowledge of the other functions is desirable.
A minimum of 3 years of leadership experience, including a proven track record managing staff and operational systems is required.
Some Trust Fund experience is desirable.
Experience dealing with UN regulations, rules and policies in the areas of contracting, procurement and human resources is desirable.
Full working knowledge of English is required.
Knowledge of another official UNOPS language, particularly French, is an asset.
Contract type, level and duration
Contract type: Individual Contractor Agreement Contract level: International Individual Contractor Agreement Level 3
Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance
For more details about the ICA contractual modality, please follow this link:
This position is based in Switzerland and the contract fee is not exempt from Swiss laws, including but not limited to laws regarding taxation, social security, accident and health insurance.
- Please note that the closing date is midnight Copenhagen time
- Applications received after the closing date will not be considered.
- Only those candidates that are short-listed for interviews will be notified.
- Qualified female candidates are strongly encouraged to apply.
- UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
- Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types.
- The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.
Background Information - UNOPS
UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.
UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.
Working with us
UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.
With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.
Work life harmonization
UNOPS values its people and recognizes the importance of balancing professional and personal demands.