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Code of Conduct and Safeguarding Specialist

Bogotá (Colombia)

  • Organization: DRC - Danish Refugee Council
  • Location: Bogotá (Colombia)
  • Grade: Mid level
  • Occupational Groups:
    • Protection Officer (Refugee)
  • Closing Date: 2021-10-17

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DRC’s work is guided by the values of Humanitarian Principles, Honesty & transparency, Inclusion, Respect and Independence & Neutrality. It is essential that in all our work we uphold the highest standard of conduct and safeguarding standards for the communities where we work, our staff, interns, volunteers and contractors, partners, and other stakeholders. We have a duty of care to protect anyone who comes to contact with our work, particularly our vulnerable groups of beneficiaries.

DRC established programming in Colombia in 2011 but has experienced an important growth since 2018. As a newly established country programme (CO), DRC Colombia needs to comply with internal and donors’ standards related to code of conduct risk management. The position will support the Colombia CO and provide technical support to the Latin America and the Caribbean (LAC) team as required

This role has a country focus and ensures compliance to DRC procedures and guidelines within the country. The role contributes to the development of country strategies, which are translated into action plans and day-to-day tasks.

Overall objectives are:

  1. Nurture and promote a culture of code of conduct in collaboration with managers and staff.
  2. Review, plan and implement capacity building plans on strengthening the Code of Conduct and Code of Conduct Reporting Mechanism (CoCRM) implementation in Colombia office and supporting LAC team.
  3. CoC Specialist will recruit and train a local personal to take over her/his position at the end of the assignment.

Main Responsibilities but not limited to:

Investigative capacities

  • Analyze trends from CoC reporting mechanisms and provide management with recommendations for improvements.
  • Make sure that dedicated staff organizes CoC committee meetings each month.
  • Supervise the CoC reporting procedures.
  • Ensure effective training of CoC for all new staff and maintain routine follow up for existing staff.
  • When assigned, investigate allegations of irregularities, fraud, corruption or other forms of misconduct by ensuring high levels of confidentiality and professionalism during conduction.
  • Ensure sufficient availability of pool of investigators. or
  • a) If the operation does not sign up participants to a certified training I will ‘train’ the pool of colleagues. This type of training does NOT certify them as trained investigators as per DRC standards but staff could be assigned as investigators if monitored during their work.

Supervisor responsibilities:

  • Recruit, train and coach a national CoC Specialist to take over the position.
  • Does not have direct line management responsibility for staff, but may contribute to recruitment and/or performance appraisal of members of the team.
  • Implements the manager’s decisions through the work of subordinate employees, often playing a role in deciding how to do it; and how to achieve the objective set by the manager.

As Specialist the post-holder is responsible for the following:

  •  Responsible for providing specialized knowledge and operational know-how within a specific discipline.
  • May also have technical line responsibilities, but generally on technical or operational matters


  • To develop a comprehensive survey for all DRC Colombia staff, incentive workers and volunteers on their awareness of DRC’s Code of Conduct and CoCRM (advised by CD)
  • To review, plan and implement CoC training implementation plan for all staff including individual courses and facilitated sessions.
  • To train Intake Committee members on their specific roles.
  • To set up monthly/bimonthly sessions with pool of trained and untrained investigators on investigation


  • To facilitate appointment of new Authorizing Officer and new Code of Conduct Focal Point for DRC Colombia operation.
  • To act as Authorizing Officer and CoCFP until new roles are appointed.
  • To ensure all members of Intake Committee are trained on their roles with induction training and refreshers.
  • To set up a pool of CoC training facilitators across offices with the support of HR and IC.
  • To advise Intake Committee members as needed and required by them in their roles.


  • To review all translated material (included DRC’s CoC) to ensure quality assurance and launch it.
  • To translate non-translated CoC and investigator material to Spanish, including courses.


  • To review CoC and safeguarding clauses and approach in implementing partner agreements, ensuring DRC´s contractual obligations regarding CoC are clear for and followed by management and implementing partners.
  • To review DRC Colombia donor reporting requirements regarding proven and not-proven misconduct from staff, establishing clear processes and requirements

DRC’s CoC and ‘Comités de Convivencia"

  • To review the legal-contractual and procedural relationship between CoC and Comités de Convivencia matters.

MEAL and CoC

  • To review MEAL SOP and advise on CoC matters
  • To work with relevant MEAL staff on smooth implementation of the SOP related to sensitive (CoC) complaints and their referral to CoCRM.

Experience and technical competencies: (include years of experience)

  • Suitable qualification with at least 3 to 5 progressive working experience in an NGO context.
  • At least 3 years managing risk and compliance issues, including CoCRM.
  • Previous experience with DRC a plus.
  • Strong facilitation and presentation skills as Trainer.
  • Commitment to upholding and modelling DRC’s values and Code of Conduct.
  • Demonstrating integrity, diplomacy, professionalism, reliability and resilience at all times.
  • Able to work professionally and with a high degree of confidentiality at all times.
  • Ability to quickly build personal rapport and trust.
  • Ability to demonstrate empathy for the challenges survivors face in reporting and the pressures in investigation places on all stakeholders, including the alleged perpetrator and management.


  • Business Administration, Audit or other relevant Degree Level qualification
  • High degree of organisational ability, working well under pressure and to deadlines.
  • Strong and clear communicator and public speaker, capable of delivering messages appropriately to a variety of audiences, building a sense of passion and engagement. certificate on PSEA workplace investigations and any FRAUD/corruption investigations certificate.


  • Spanish (fluent)
  • English (fluent)

We offer

  • Commencement: Asap
  • Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for expatriate staff.
  • Duty station: Bogota, Colombia
  • Contract length: 12 months renewable depending on funding.
  • Position Level: Band G - Non Manager

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English.

Applications sent by email will not be considered.

Closing date for applications: August 25th, 2021 at 11:59 am (GMT -5)

Please note that applications will be continuously reviewed and interviews will be scheduled as soon as a suitable candidate is identified. DRC reserves the right to close the vacancy before the deadline once a suitable candidate is identified.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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