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Senior Program Coordinator – Cox’s Bazar Program Operations


  • Organization: IRC - International Rescue Committee
  • Location: ukhia
  • Grade: Mid level
  • Occupational Groups:
    • Operations and Administrations
    • Managerial positions
    • Project and Programme Management
  • Closing Date:

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Under the direct supervision of Deputy Director Program (DDP), this position is responsible for overseeing all aspects of IRC's Cox’s Bazar response programming (multiple sectors – Health (including WASH), Protection (covering Women’s Protection, Child Protection and Protection Rules of Law), Education and skill building) in Cox Bazaar’s refuges camp and in host community. He/She will lead and supervise refugee and host community response projects and team, and lead transition of partnership based programming. As the focal point for refugee response Program, the post holder will ensure the development and implementation of the refugee response strategy (including transition to partners based Program), timely implementation of quality programming in all project sites including in partnership with local / national and international NGOs, budget management from diverse range of donors, proposals development and prepare reports. He/he will supervise several managers/specialists and reports to the Deputy Director of Programs. Technical support will be received from the Technical Coordinators. The position will be part of Senior Management Team as well as Country Management Team (CMT) with duty station in IRC Office of Ukhia.


Highlights of Key Responsibilities

Program Leadership and Budget Management:

  • Under the leadership of DDP and in close coordination with technical coordinators, MEAL Coordinator, operations, finance, HR and grants & partnership units, ensure timely and consistent implementation of Cox’s Bazar response program, in line with IRC’s country strategy.
  • Contribute significantly to the growth of IRC’s programming through help in proposal development and design, needs assessment, partner identification and engagement.
  • Lead planning, implementation and follow up of IRC’s multi sector projects (implemented both by IRC and by implementing partners), including health, women’s protection and empowerment, child protection, education, livelihoods and protection and rule of law.
  • In close coordination with the DDP, develop the program strategy (partnership based implementation model) and ensure its quality implementation.
  • Support partner identification and engagement process and ensure increased delivery of IRC work through effective management of partnerships.
  • Monitor the progress of projects against work plans, quality, and budgets and provide appropriate management support; ensure budgets are spent out in compliance with IRC internal and donor /GoB policy and procedures.
  • Collaborate with operation department to ensure that projects are fully in compliance with GoB requirements (e.g. FDs, RRRC / camp approvals), government approvals are secured before implementation, during and after implementation with the support from Operation coordinator/DDO.
  • Coordinate with relevant government offices, other NGO and partners. Seeking guidance from DDP, attend external meetings related to cox program operations for ensuring alignments, cross learning and make IRC program visible.
  • Ensure that the stated goals and objectives of program/ projects are met with strong monitoring and evaluation (M&E) follow up, including any required operational research.
  • Ensure setting up and implementation of robust clients’ responsiveness across the full program/ project cycle management.
  • Ensure roll out of Project cycle management tools as per IRC internal projects / grants management including but not limited to - Monitor budget spending in line with the spending plans, budget vs actual analyses, and develop remedial plans where necessary to ensure budgets are optimally utilized.
  • Actively participate in grant opening, midterm review and grant closing meetings for all host and refuge response projects’ grants and ensure that the same process is implemented in the field (partner level).


Partner Identification, Assessment and Engagement:

  • Work in closely with Senior Grants and Partnership Coordinator to ensure effective partnership management including IRC led consortiums throughout the project cycle management.
  • Conduct monthly and quarterly follow ups with partners and ensure timely and quality implementation.
  • In coordination with partnership managers ensure partner staff capacity is assessed and built.
  • Ensure partners stay in sync with and meet IRC, government and donor standards / compliances.
  • Ensure partner agreements are in place and up to date for each partner ensuring timeliness and quality.
  • Ensure participation of partners in assessment and program/ project design processes.


External Representation & Coordination:

  • Actively develop and maintain effective working relationships with key partners including government officials, local NGOs, INGOs and other relevant actors.
  • Represent and promote IRC’s visibility with local authorities and coordination bodies in the camps or outside of the camp in cox level to ensure a high level of recognition and acceptance of IRC programming with government, refugees & host community.
  • Liaise with local authorities and relevant actors to secure timely authorizations and clearances as required.


Staff Management:

  • Under the guidance of DDP, lead work force planning based on growing program needs, ensure timely recruitment of staff and provide management oversight for the refugee response program staff
  • Lead the entire team involved in IRC’s refugee response program, ensure performance management of team as per IRC’s standard policy and procedures.
  • Based on robust capacity need assessment, build the capacity of the team members in relevant technical and management competencies.
  • Review performance of staff and provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
  • Promote and ensure effective implementation of IRC way, harassment free work place policy and safeguarding policy within host community program (IRC team as well as partners).



  • High quality and consistent delivery of all active and future projects of IRC in Cox’s Bazar both host and Rohingya refugee camps ensuring full utilization of financial resources complying with donor and GoB conditions.
  • Strong advocacy at the ground to ensure smooth humanitarian access that allows timely implementation of programs.
  • Completion of transition to partnership based implementation under following sectors – Women Protection and Empowerment, Child protection and Education. The transition should be smooth ensuring least interruptions to the services to beneficiaries and adequate capacity development of partners.
  • Empowerment of program and support functions in Ukhia office and reduce dependency on Cox Bazar office as much as possible – The ambition is that Ukhia office function independently as much as possible (strategic and technical support will be ensured by senior management in Cox and Dhaka offices).
  • Clients responsiveness and safeguarding systems in place.
  • High visibility and acceptance of IRC and its partner NGOs and its operation among beneficiaries, government.
  • Performance management system for IRC team is rolled out; High performing IRC’s team.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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