Donor Relations Intern
GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing a benchmark, and in the process accelerating the end of extreme poverty. GD has raised over $700m in revenue ($320M in 2020 alone), while being recognized as one of the most innovative non-profit companies by Fast Company. The growing movement towards cash transfers and GD's role in that movement have also been featured in This American Life, Foreign Affairs, The Economist, and Business Insider.
Cash transfers are at a potential inflection point: COVID-19 has amplified the challenges of bulkier in-kind aid models, and governments are deploying cash as their most common tool of assistance to vulnerable populations. GiveDirectly has an opportunity to leverage its strong track record (i.e. operations across 9 countries,, 13 randomized control trials), to both deliver immense impact and position itself as the premiere cash implementation vehicle globally.
We’re looking for exceptional talent to grow our collaborative, diverse team. Joining GiveDirectly provides the opportunity to work alongside individuals who come from 21 different countries and speak 69 different languages. We’re actively working towards an equitable and inclusive environment for all team members, and seek candidates who will bring diverse perspectives and experiences to our organization. We recruit from organizations across all industries: our team has hailed from sectors including start-ups, government, consultancies, investment banks, and nonprofits.
Across our global offices, our culture is candid, analytical, non-hierarchical, and fast-paced. We value ability, adaptability and willingness to learn.
About the Donor Relations Intern Role
We are looking for a Donor Relations Intern to join our NYC-based team. In partnership with our donor relations team, the intern will play an integral role supporting the team with donor relations and donation processing tasks during Q4.
This position is remote, with a preference for NYC. Hours are flexible but will skew toward Easten Time. Intern pay will be hourly, and rate of pay will depend on level of education and experience:
Undergraduate student: $19.00/hour
Recent graduate: $22.00/hour
What You’ll Do
- Record and process all incoming donations received via check or donor-advised funds
- Maintain and approve matching gift requests through various platforms
- Monitor and handle donor inquiries through Live Chat
- Support on varied initiatives and increased volume during Nov - Dec to ensure donors have a smooth, clear interaction with us
- Work with retail team to support on a variety of additional projects
What You Bring
- Exceptional attention to detail
- Strong skills managing processes and timelines with high level of accuracy
- Comfort with Google Sheets, CRM use, data entry and ability to pick up new software/systems quickly
- Excellent written communication skills
Please note that this role requires a laptop and fast, reliable internet connection.
In addition to the specific skills required for each role, we’re looking for candidates who are aligned with our GD Values, and who demonstrate our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
Timeframe: 4 month opportunity, starting at the beginning of October through end of January (timing is flexible on either end). Our busiest season is the end of the year -- please plan to work for all four weeks of December with a day off for the holiday as needed.
Hours: 15 hrs/week. We can accommodate your schedule if balancing other internships.
**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**