Refugee Client Services Intern
San Diego (United States of America)
TITLE: Refugee Client Services Intern (2 Interns)
LOCATION: El Cajon
START DATE: August 2021
DURATION: 4 months; 15 hours per week** (240 hours minimum)
Will the intern drive clients? Yes
BACKGROUND: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 28 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home. Domestically, our 28 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.
SCOPE OF INTERN WORK: The Refugee Client Services intern will be instrumental in helping newly arrived refugees, and other refugees who are facing significant barriers to connect to appropriate services in San Diego. The intern will support both Caseworkers and refugee clients directly.
- Drive and accompany clients to appointments, such as the DMV, health check-ups, legal consults, school enrollments, etc.
- Assist Resettlement Caseworkers with airport pickups for newly arriving refugee families
Assist with setting up the apartments of families scheduled to arrive to San Diego, including shopping for a set list of items
- Take clients to the bank to open accounts or withdraw money
- Help clients enroll in services, in-person or remotely
- Accompany clients on bus/metro trips to help them learn routes on the San Diego public transit system
- Develop guides and learning materials for client use (examples: healthcare navigation, food banks, local community guides, etc.)
- Student will learn about service plans, and the essential steps of setting up new refugee families for success in San Diego
- Student will learn about the U.S. Refugee Admissions Program and the resettlement process.
- Student will learn more about the populations of refugees in San Diego.
This position reports to Resettlement Supervisor