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(4) Human Resources Coordinators - Bekaa, BML, North, South

Beirut (Lebanon)

  • Organization: NRC - Norwegian Refugee Council
  • Location: Beirut (Lebanon)
  • Grade: Mid level
  • Occupational Groups:
    • Human Resources
  • Closing Date: 2022-01-31

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NRC is looking for 4 HR Coordinators to manage the HR function in each of the 4 area offices.

  • Beirut and Mount Lebanon
  • Bekaa
  • North
  • South

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

  1. Role Summary:

The purpose of the Human Resources Coordinator position is to oversee the day-to-day implementation of the Human Resources related responsibilities in the Area Office. The position holder will be implementing various matters related to talent acquisition, performance management, duty of care, employee relations, learning and development, and staff and management support. The duties will also encompass proper implementation and reinforcement of NRC Terms of Employment and Code of Conduct, NRC HRMS (People), and continuous coordination with the Country Office HR staff.

1. Generic Responsibilities:

  1. Implement NRC’s systems and procedures at area level
  2. Ensure adherence to NRC policies, handbooks, guidelines, donor requirements, and national labor law in all processes and procedures
  3. Prepare and submit reports and analysis
  4. Ensure proper filing of all support document
  5. Support line managers in procedures and required support team trainings
  6. Line manage the related HR staff in the function
  7. Ensure development and implementation of administrative systems and procedures
  8. Ensure adherence to NRC policies and the
  9. Advice in personnel conflicts/processes when relevant
  10. Coordinate staff recruitment and exits, introductions, trainings, staff benefits schemes etc.
  11. Coordinate with relevant partners, suppliers, authorities, lawyers etc.
  12. Ensure accuracy of staff salaries
  13. Ensure that staff records in all offices in the area are up to date and filed appropriately
  14. Provide administrative support for duty of care activities as required.
  15. Conduct field visits to all related sub-offices to conduct spot checks, attend related meetings, and follow up on various matters and address concerns.
  16. Ensure that NRC’s related activities are implemented within NRC’s Protection mainstreaming guidelines and report any breaches/concerns to the line manager and/or focal point for proper action.

2. Specific Responsibilities:

  • Ensure proper implementation of the various policies and procedures related to service providers at area level including Volunteering Policy, Consultancy Policy, and Daily Labor Policy; and provide managers and staff with guidance and support on their implementation and NRC’s minimum standards.
  • Play an active part in the implementation of NRC People HRMS and ensure data is updated and accurate at all times, while providing staff with the required support, follow up, and guidance on its use.
  • Follow up and ensure proper implementation of NRC Terms of Employment, NRC’s Code of Conduct, and all related policies including leaves, holidays, allowances and benefits, and entry and exit, etc.
  • Oversee and ensure filing and archiving is performed following NRC minimum standards and data protection guidelines.
  • Carry out recruitment activities as needed including job design and analysis, development and update of job descriptions, carry out behavioral interviews, and advise and guide managers on the process.
  • Prepare the monthly payroll data and submit to the Country Office for processing while ensuring accurate documentation of supporting documents.
  • Provide line managers and staff with advice and guidance on all HR matters such as recruitment, performance management, conflict resolution, duty of care principles, etc.
  • Lead on fact-findings and follow up on Code of Conduct breaches and under-performance cases at area level as requested and in coordination with the Human Resources Manager and Employee Relations Coordinator in the Country Office.
  • Take an active role in investigations as needed and as advised by the Investigation Coordinator.
  • Promote NRC’s expected organizational behavior and culture among staff through awareness sessions, inductions, and other trainings as assigned.
  • Administer training sessions related to HR and its relevant activities as needed and as delegated by the Country Office HR.
  • Actively participate in the development and implementation through the working groups in the Country HR strategy and Plan of Action.
  • Support HR colleagues in other Area Offices and in the Country Office in related HR matters as needed and in direct coordination with the Line Manager and the Human Resources Manager.

Critical Interfaces:

  • Country Office Human Resources team
  • Area Office Programme and Support Staff
  • Area Management Group (AMG) members and Area Manager
  • Head of Support and Head of Operations
  1. Competencies:

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

  1. Professional Competencies:
  • Bachelor degree in Human Resources, Business Administration, or any other related field
  • A minimum of 4 years of experience in a Generalist Human Resources function including recruitment and personnel management
  • Previous experience from working in complex and volatile contexts
  • Fluency in both English and Arabic, written and spoken 
  1. Behavioral Competencies:

These personal qualities influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies and the following are essential for this position:

  • Planning and delivering results
  • Communicating with impact and respect
  • Working with people
  • Coping with change
  • Handling insecure environments
  • Influencing
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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