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National Project Coordinator/ Workers' Voice

Amman (Jordan)

  • Organization: ILO - International Labour Organization
  • Location: Amman (Jordan)
  • Grade: NO-B, National Professional Officer - Locally recruited position - Junior level
  • Occupational Groups:
    • Project and Programme Management
    • Managerial positions
  • Closing Date: 2021-09-25

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Grade: NOB  

Vacancy no.: BEY/DC/2021/29
Publication date: 24 August 2021
Application deadline (midnight local time): 25 September 2021


Job ID: 6561 
Department: RO-Arab States/DWT-Beirut 
Organization Unit: RO-Arab States/DWT-Beirut 
Location: Amman   
Contract type: Fixed Term 

Contract duration: One year (as of 01/01/2022) 


Under article 4.2, paragraph (e) of the Staff Regulations, the filling of vacancies in technical cooperation projects does not fall under Annex I of the Staff Regulations and is made by direct selection by the Director-General.

In order to support the best informed process in the filling of the above-mentioned vacancy by direct selection, the ILO invites interested candidates to submit their application online by the above date.


The following are eligible to apply:

  • ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
  • External candidates* 

*The recruitment process for National Officer positions is subject to specific local recruitment and eligibility criteria.


The ILO values diversity among its staff and welcomes applications from qualified female candidates. We also encourage applicants with disabilities. If you are unable to complete our online application form due to a disability, please send an email to


Technical cooperation appointments are not expected to lead to a career in the ILO and they do not carry any expectation of renewal or conversion to any other type of appointment in the Organization. A one-year fixed-term contract will be given. Extensions of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.


*Conditions of employment for external candidates: In conformity with existing ILO practice, the appointment of an external candidate will normally be made at the first step of this grade. The entry level salary for this position is 35,258.-JOD yearly.

Statement of Competencies

Applicants can only attach 1 document to their application. This should include a cover letter, and must also include a 2-page statement addressing their claims against the required competencies. In doing this you should select 5 to 6 competencies which you are strong at from the competencies listed in this announcement, have a heading for each competency and explain in 2 -3 paragraphs to the selection committee how your skills and experience show that you meet this. Applicants who do not attach this statement will not be considered for interview


Better Work Jordan was established in Jordan in 2008 and started operations in 2009 at the request of the Jordanian government.  Better Work Jordan is a comprehensive programme bringing together all levels of the garment industry to improve working conditions and respect of labour rights for workers, and boost the competitiveness of apparent business. A key objective and strategy of Better Work is to leverage the influence and financing of buyers to improve working conditions in factories.  A second goal of BW has been to promote transparency and public reporting as a tool to create further incentives for factories to improve their labour standards. 

As BWJ enters the third phase of its program, it seeks to build on its successes, as well as to address the challenges that are before both the program and the garment industry in Jordan.  The main outcomes that BWJ seeks to accomplish in this phase are threefold: to expand and optimize the program’s offering of core services, to strengthen the capacity of the employers’ association and the unions and to promote processes of social dialogue at the factory level, as well is to help strengthen national institutions.  Recognizing the importance of sustainability and ownership, Better Work Jordan has amplified its collaboration and capacity building efforts.  For example, BWJ has worked collaboratively with the Union to develop a five year long-term, sustainable strategy that supports the Union to take a strategic approach to realizing its vision of a Jordanian garment industry in which every worker has equitable access to fair wages and a safe, healthy work environment.  As part of these efforts, this position serves to continue to promote decent working conditions in the sector through enhancing the workers’ voice in the sector as well as enhancing social dialogue between workers and employers. 

Reporting lines:

Under the general supervision and the technical guidance  of the Better Work Jordan Programme Manager, the National Project Coordinator will also work closely with all members of the Better Work Jordan team. The overall technical backstopping is done by Better Work Global and the Decent Work Team at ILO Regional Office for Arab States (ROAS). The incumbent  will perform the following tasks:

Description of Duties

1. Coordinate Better Work Jordan’s intervention to promote efforts towards improving workers’ voice in the garment sector in Jordan, including through targeting worker representatives and the ‘worker’s management committee’ in factories, delivering training and Training of Trainers (ToT) to worker representatives and Union staff members, as well as enhancing social dialogue between workers and management at the factory level. 

2. Maintain close cooperation and coordination with the General Trade Union of Workers In Textile Garment & Clothing Industries, the General Federation of Jordanian Trade Unions, international institutions such as IndustriALL, ITUC, as well as relevant stakeholders in the planning and implementation of activities under this intervention. ensure the effective implementation of the 2021-2026 Union Strategic Plan.

3. Promote and mainstream gender equality throughout the project implementation.

4. Coordinate the project timely implementation, monitoring and evaluation, including provision of technical and administrative supervision to the project team and consultants in line with the ILO policy, rules and regulations and according to the final project document and workplan.

5. Identify problems, propose solutions and action and follow-up with BWJ team, relevant departments at headquarters and regional office, government offices, constituents and other organizations to identify synergies, expedite implementation and meet targets.

6. Establish and develop knowledge management system covering technical activities under the project. 

Description of Duties (Continued)

7. Develop and maintain strong links with ILO specialists on specific technical areas requiring comprehensive and collaborative interventions.  

8. Periodically report to donors, monitor and facilitate the evaluation of all project’s components according to the project document and work plan, Prepare required technical progress reports and ad hoc reports on the status of project planning and implementation for submission to the ILO and the donor.

9. Support the development of communication products to increase the project’s visibility at the national and international levels.  maintain relations with mass media and concerned media groups in order to increase the impact of the project in the society as a whole. Contribute to information (news, project updates) to the various ILO knowledge sharing platforms (ILO website, ILO ROAS website, BWJ website).  Participate in the development of project research and publications.

10. represent the project in various fora and participate in the organization of conferences, seminars, workshops, training sessions and meetings. Serve as a resource person to the project’s partners and during conferences, seminars and workshops, training sessions and meetings. Support training activities and identify or adapt training materials to the national context for capacity building and knowledge sharing.

11. Perform other duties as may be assigned by the supervisor. 

Required qualifications


First level university degree in economics, social sciences, international studies, democracy and human rights or related field.


Minimum three years of experience in project management, supervision, administration and implementation of grant/cooperative agreement requirements (including meeting deadlines, achieving targets, managing project staff or consultants, and overseeing the preparation and submission of required reports to the project donor).


Excellent command of English and Arabic. Command of language(s) spoken by migrant workers (e.g. Bangla, Indian and Sri Lankan) is an asset.


  • Good knowledge of social, economic development, including labor and employment, trends as well as challenges related to labour relations .
  • Good knowledge of the Jordanian labour legislations, industrial relations and social dialogue. 
  • Ability to understand and effectively work with Government, workers and employers organizations, non-government organizations and UN agencies.
  • Demonstrated ability to manage technical cooperation projects of international organizations .
  • Ability to conduct policy discussion and high-level political processes.
  • Excellent communication skills, both written and verbal, to successfully advocate for and mobilize action to promote decent work at the workplace, the sector and the national levels.
  • Clear commitment to mainstream gender into project activities.
  • Ability to lead and work in a team and good interpersonal relations.
  • Ability to train and guide personnel.
  • Ability to work under time pressure and meet deadlines.
  • Ability to work in multicultural environment.
  • Knowledge of and ability to use computers, including Microsoft Office applications.
  • Ability to work independently with a minimum of supervision.


Recruitment process


Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website. The system provides instructions for online application procedures.


Fraud warning


The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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