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Human Resources Assistant (2 Positions) - G5 - UNDP JOCO

Amman (Jordan)

  • Organization: UNDP - United Nations Development Programme
  • Location: Amman (Jordan)
  • Grade: GS-5, General Service - No need for Higher Education - Locally recruited position - Administrative support
  • Occupational Groups:
    • Operations and Administrations
    • Human Resources
    • Administrative support
    • Development Cooperation and Sustainable Development Goals
  • Closing Date: 2021-09-20

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UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.


Under the guidance and supervision of the Head of Human Resources/HR Analyst / Talent Development Manager, the HR Assistant provides HR services ensuring high quality, accuracy and consistency of work. The HR Assistant promotes a client-oriented and consistent with rules and regulations approach in the Unit.


The HR Assistant works in close collaboration with the operations, programme and projects’ staff in the CO and UNDP HQs staff to exchange information and ensure consistent service delivery.

Duties and Responsibilities


Summary of Key Functions:

  • Implementation of HR strategies

  • Implementation of HR services

  • Support to knowledge building and knowledge sharing


  • Ensures implementation of HR strategies focusing on achievement of the following results:

    • Full compliance of HR processes and records with UN/UNDP rules, regulations, policies and strategies.


  • Implements HR services focusing on achievement of the following results:

    • Preparation of draft job descriptions, preparation and dissemination of vacancy announcements, compiling matrixes, performing functions of Secretary in interview panels.

    • Creation/update of positions in Atlas/UNall, association of positions to chart fields (COAs), update of COA information, perform the functions of Position Administrator, HR Administrator and absence processor in Atlas. Preparation of SC contracts and become knowledgeable in the preparation of FTA and TA contracts and prepare them as required.

    • Monitor leave and attendance of staff in and out of Atlas, organize and promote the application of flexible working arrangement for staff.

    • Manage, maintain and update HR and personnel records for the recruits of UNDP and other agencies administered by UNDP in and out of Atlas/UNall mainly but not exclusively under IPSA, NPSA and Service Contracts.

    • Facilitate the enrollment under health, pension and life insurance for newly recruited IPSA, NPSA and Service Contract holders.

    • Tracking of all transactions related to positions, recruitment, benefits and separations through Atlas/UNall.

    • Maintenance of the Country Office staffing table and generating such reports from Atlas/UNall

    • Collection of background information for submissions to the Compliance Review Panel (CRP) and the Career Review Group (CRG).

    • Maintain the Country Office rosters.

    • Maintenance of proper filing system for HR records and documents manually and electronically.

    • Provision of information for cost-recovery bills in Atlas for HR services provided by UNDP to other Agencies.

    • Assist in the administration of the UN Proficiency examinations for UNDP and all UN agencies and project staff twice a year.

    • Assist UNV Programme Officer in personnel related matters to maintain all UNV personnel files.

    • Process the renewal of LPs, Family Certificates, Extension letters, etc., and ensure completeness and appropriateness of documentation to process entitlements.


  • Supports knowledge building and knowledge sharing in the CO focusing on achievement of the following results:

    • Participation in the trainings for the operations/projects staff on HR.

    • Contribution to knowledge networks and communities of practice to facilitate the exchange of information and sharing of experiences.

    • In close consultation with the Learning Manager, ensure proper management and monitoring of the internship programme through updating roaster, responding to queries, preparing contracts, follow up on reports, etc.





Ability to make new and useful ideas work

Level 2: Analyzes complex technical materials (including data) and makes concise, relevant recommendations


Ability to persuade others to follow

Level 2: Proactively identifies new opportunities and challenges

People Management

Ability to improve performance and satisfaction

Level 2: Takes ownership of responsibilities


Ability to listen, adapt, persuade and transform

Level 2: Understands, explains and shares information on assigned tasks with accuracy and clarity


Ability to get things done while exercising good judgement

Level 2: Meets goals and timelines for delivery of products or services;    



Knowledge Management and Learning

Shares knowledge and experience

Encourages office staff to share knowledge and contribute to UNDP Practice Areas

Develops basic knowledge of one or two Practice Areas

Promotes a learning environment in the office

Provides helpful feedback and advice to others in the office

Actively works towards continuing personal learning and development in one or more practice areas, acts on learning plan and applies newly acquired skills


Level 2: Execute & Learn: Execute & Learn: Perform defined tasks

People Management


Knowledge of HR management issues and principles and the ability to apply them to strategic and/or practic+C170al situations

Level 2: Execute & Learn: Execute & Learn: Perform defined tasks

Development and Operational Effectiveness

Ability to perform a variety of standard tasks related HR management, including screening, collecting and preparation of documentation, data input, creation of position, transactions tracking, filing, provision of information

Strong IT skills

Ability to provide input to business processes re-engineering, implementation of new system

Level 2: Execute & Learn: Performs defined tasks efficiently and deepens knowledge of area of work

Leadership and Self-Management

Focuses on result for the client

Consistently approaches work with energy and a positive, constructive attitude

Demonstrates strong oral and written communication skills

Remains calm, in control and good humored even under pressure

Demonstrates openness to change and ability to manage complexities

Responds positively to critical feedback and differing points of view

Solicits feedback from staff about the impact of his/her own behavior


Level 2:Execute & Learn:Performs defined tasks efficiently and deepens knowledge of area of work


Required Skills and Experience


Secondary/High School Education. University Degree in Business or Public Administration would be desirable, but it is not a requirement.


5 years of relevant HR experience is required at the national or international level. Experience in the usage of computers and office software packages (MS Word, Excel, etc) and experience in handling of web-based management systems

Language Requirements:

Fluency in both Arabic and English Languages



Important applicant information

All posts in the GS categories are subject to local recruitment.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Scam warning

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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