Receptionist/Driver

OBJECTIVES OF THE PROGRAMME

To support Pacific Island Countries and Areas (PICs) in the implementation of WHO collaborative programmes; to provide support for managers and staff to fully assume their responsibilities in the Global Management System (GSM) environment and to ensure compliance with organizational policies, procedures, rules and regulations on all administrative and financial matters and transactions in the context of an enterprise resource Planning system.

DESCRIPTION OF DUTIES

1) Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries.
2) Direct visitors by maintaining employee and department directories; giving instructions.
3) Maintain security by following procedures; monitoring logbook; and temperature checks
4) Maintain safe and clean reception area by complying with WHO procedures, rules, and regulations.
5) Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
6) Obtains information and sends out weekly updates of Staff contacts and data for submission to Management.
7) Copy, file and maintain paper or electronic documents and records.
8) When needed, assist the WHO Driver and provides the following services when assuming the role as official driver:
8.1) Meets official personnel at the airport and facilitates immigration and customs formalities;
8.2) Collects and delivers mail, pouch and other official documents whenever required;
8.3) Responsible for the day-to-day maintenance of the vehicle, checks oil, water, battery, brakes, tires and ensures that vehicle is kept clean and is in good running condition at all the times;
8.4) Maintains log book for official travel, daily mileage, gas consumption, oil changes etc.;
8.5) Ensures that the steps required by the rules and regulations are taken in case of involvement in an accident; and
8.6) Performs other duties whenever required based on clearance from HWO and PAO.
8.7) Provides backup to the Registry clerk in the absence of both the Registry clerk and the driver.
9) Perform other related duties as required.

REQUIRED QUALIFICATIONS

Education

Essential: Completion of secondary school education or equivalent.
Desirable: Additional Certification in Office Management or Administration.

Experience

Essential: At least two years' work experience as a receptionist, front office representative, clerical or similar role. More than two years' driving experience with full license and no accidents.
Desirable: Experience in public relation. Knowledge and experience within the UN would be an advantage.

Skills

Good knowledge of protocol and security practices;
Receptionist top skills & proficiencies; customer service.
Over achieving attitude; work ethic; verbal and written communication; organization skills.
Ability to handle pressure.
Ability to work harmoniously as a member of a team, adapt to diverse educational and cultural backgrounds and maintain a high standard of personal conduct.
Problem solving skills.

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Knowing and managing yourself

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of Local Language.
Desirable:

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at FJD 23,355 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  
• For information on WHO's operations please visit: http://www.who.int.
  
• WHO is committed to workforce diversity.

• WHO's workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.