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Technical Officer (Emergency Operation Center)

Cairo (Egypt)

  • Organization: WHO - World Health Organization
  • Location: Cairo (Egypt)
  • Grade: P-3, International Professional - Internationally recruited position - Mid level
  • Occupational Groups:
    • Humanitarian Aid and Coordination
    • Emergency Aid and Response
    • Medical Practitioners
    • Operations and Administrations
  • Closing Date: 2021-09-23

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The mission of WHO's Health Emergencies Programme is to help countries, and to coordinate international action, toprevent, prepare for, detect, rapidly respond to, and recover from outbreaksand emergencies.


During deployment, the duty stationmay change, and duties may be modified, based upon the technical needs of the Programme.Manage the day-to-day operations of the EOC, ensure that all of the EOC's functionality, systems,hardware, software and staff support tools are well maintained andoperational throughout the full cycle of theincident.Support the development and implementation oftechnical and operational procedures and structures for managing response to health emergencies, this involvesliaising with the incidentmanagement team, WCOs, other regions, headquarters and Member States EOC structures as needed.Ensure information-sharing and providetechnical support to the information management, telecommunications, geospatialinformation systems and security management.Receive all WHO staff and responders uponarrival to the incident site, provide the required briefing and guidance, ensure full integration within their respectiveteams and facilitate their mission.Participate in the operational supportresponses to health emergencies. Act as a surge capacity when required.Participate in the operational supportresponses to health emergencies. Including grading of events, briefings,documentation and notes Act as a surge capacity when required.Contribute to the management of EOCtelecommunications, ensuring the best possible planning, quality and securityof web, video and audio conferencesDuring the recoveryphase, take appropriateactions for the demobilization of the Operations Centre,this includes:Return of borrowed equipment to appropriate locations.Replacementof broken or lostitems.Restock of supplies and equipment.Perform any otherrelated incident-specific duties, asrequired by the functional supervisor.



Essential: A first university degree inmanagement, public or business administration, health, information management, computer sciences or relatedfield from an accredited/recognized institute.
Desirable: Professional trainingin emergency management,events management and/orpublic health. Post-graduate degree or studies inone of the above fields.


Essential: At least five years' relevantexperience, combined at the national and international levels in supporting emergency operations involving applying public healthemergency planning and management systems.
Desirable: Experience in developing countries. Prior humanitarian working experience at field level, with WHO, otherUN agency, health cluster partners or with aninternational nongovernmentalorganization.


Demonstrated knowledge and experience in operational supportresponses to outbreaks and health emergencies and events management.Sound analytical, planningand organizational skills.Ability towork under pressure, obtain results whileand adhering to tightdeadlines.Tact, diplomacy and courtesy when working in multicultural and multidisciplinary environment.

WHO global Competencies model at

WHO Competencies

Respecting and promoting individual and cultural differences
Producing results
Moving forward in a changing environment

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French.


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 62,120 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 1817 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO has a mobility policy which can be found at the following link: Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.
  • Interested candidates must apply on-line through our Stellis recruitment system. For assessment of your application, please ensure that: (I) Your profile on Stellis is properly completed and updated;(ii) All required details regarding your qualifications, education and training are provided; (iii) Your experience records are entered with elaboration on tasks performed at the time. Kindly note that CVs/PHFs inserted via LinkedIn are not accessible.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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