Mali: Data Analyst, Rooted in Trust

ABOUT THE PROJECT

The Rooted in Trust project works to combat COVID-19 rumors and misinformation in Afghanistan, Lebanon, Iraq, Zimbabwe, Colombia, Brazil, Mali, DRC, Sudan and South Sudan. We work to create impact at the local level and inform approaches to rumor management at the global level. The project is supported by a Global Technical Advisory team made up of media, humanitarian, data science and information management experts.

In Phase I of the project, we collected more than 19 thousand rumors in 14 languages and supported more than 30 local trusted information providers. In this critical phase of the pandemic, we will build on these efforts to listen and respond to the information challenges faced by vulnerable groups in humanitarian contexts, encouraging open dialogue between citizens and scientists and stronger and more collaborative partnerships between information providers (such as local media) and humanitarian and health sources.

ABOUT THE OPPORTUNITY

The Data Analyst (DA) is tasked with wrangling qualitative and quantitative rumor data and working to find trends and information that help us better understand community perceptions of the pandemic and vaccines. The DA will help partners and/or team members to ensure qualitative data is collected in a consistent and continuous way and will analyze feedback with a focus on the concerns, fears and hopes that are behind the rumors and drive misinformation. The DA will support the Internews team and its partners to address misinformation and provide input for feedback reports for humanitarian partners on national and regional levels to inform decision-making and improve information provision with timely, locally-relevant and reliable information people trust.

LOGISTICS

This is a remote-first position. The ideal candidate is based in Mali; however, remote candidates based elsewhere will also be considered. You must have work authorization in your location that does not require sponsorship from Internews.

Wherever possible, we work to try to find solutions for international hiring that work for both the company and the candidate. This means that some of the particulars around the offer for a role will be dependent on several factors, and that the benefits and salary structure that apply to a position will ultimately be based upon the candidate's location and where the role is hired.

OUR COMMITMENT TO FOSTERING A CULTURE OF BELONGING

We are an organization of dynamic, mission-driven individuals who are passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, and people of multiple races, nationalities, sexual orientations and socioeconomic backgrounds. We are an EEO employer and encourage candidates of all races, genders, ages, orientations, ethnicities, and national origins to apply, and welcome those with alternative backgrounds and experiences.

DAY-TO-DAY TASKS will include:**

• Lead the analysis of rumor data collected by partner organizations and identify trends that may impact public health outcomes;
• Support feedback gathering by Internews staff and partners by evaluating methodology and suggesting improvements where necessary;
• Collate, clean and analyze data collected by Internews and partner organizations through community engagement activities like call-in radio shows, social media interactions, face-to-face interactions, including those by front-line aid workers, media and other channels as deemed relevant;
• Contribute to the production of regular rumor and feedback reports for the humanitarian, media and health partners to improve their understanding of concerns and questions among the affected population;
• Work alongside and collaborate with researchers, journalists, and humanitarian communicators;
• Provide input into editorial process by providing regular updates on recurrent or emerging topics and trends;
• Support monitoring and evaluation activities to assess impact, reach and quality of the ongoing project;
• Perform any other duties as assigned by the supervisors; and
• Understanding of and demonstrated commitment to upholding Internews' Core Values.

QUALIFICATIONS WE'RE LOOKING FOR

• Strong qualitative data analysis, research and information management experience in fast-changing humanitarian contexts and with variable datasets
• Experience and/or understanding of sentiment analysis and/or social media listening tools a plus
• Strong understanding of the humanitarian system to ensure data collection (Kobo, ODK) and provision follow the Core Humanitarian Standards and information can be sourced in a timely manner among partners on the ground
• Strong writing skills and the ability to bring data to life
• Fluent in English and French
• Strong understanding of, and commitment towards, editorial values of the project
• Self-motivated and able to excel in a fast-paced environment
• Awareness of, and familiarity with, the issues and dynamics of the COVID-19 pandemic and/or health crises in humanitarian contexts a strong asset

Note: This position is posted in a High Physical Risk location. Conditions in the field may include, but are not limited to the following: compound living quarters, limited mobility outside of designated areas, limited in-country medical care or pharmacy, limited access to fresh fruits and vegetables, limited access to high-speed internet, dress code requirements, unaccompanied posting, and required advanced safety and security training. If selected for an interview for this position, ensure you discuss specifics of living and working in this unique operating environment and consider them at length during the recruitment process.

To apply, please submit CV and optionally a cover letter via our Careers page.