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Programme Assistant

Lilongwe (Malawi)

  • Organization: WHO - World Health Organization
  • Location: Lilongwe (Malawi)
  • Grade: GS-5, General Service - No need for Higher Education - Locally recruited position - Administrative support
  • Occupational Groups:
    • Administrative support
    • Project and Programme Management
  • Closing Date: 2021-09-23

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The country team is responsible for promoting technical cooperation, stimulating interest and coordinatingassistance for health development based on global and regional strategies andWHO guidelines. It is also responsible for contributing to the collection,analysis and dissemination of health information.


1.Provide Administrative support to all the HSS Cluster Officers.2.Initiate correspondence projects on the orientation of Program Managers;finalize them in accordance with WHO and depart mental styles and checklanguage, grammar and accuracy before submission for approval and signature;3.Organize the administrative preparation of internal and externalmeetings,including the preparation of business plans in GSM / Oracle, letters ofinvitation, cost estimates and travel requests;assist in the preparationof documents; sending materials and liaising with participants and othersinvolved;4.Analyze correspondence and requests received, highlightincoming documentsand attach background information and identify areas requiring action byProgram Managers, drawing attention to important issues. Schedule meetings ofProgram Administrators, according to schedules and needs; take minutes of meetingsand follow up on issues requiring action to ensure prompt response to WHO requests;5.Obtain information documents for meetings, seminars,workshops, etc. whichProgram Administrators take part in, verify their availability and ensure thatthey have the appropriate information files and documents;6.Ensure that technical reports and documents conform to WHOstandards,rules, practices, procedures and editing style andcorrect them asnecessary prior to submission to the Representative's signature.7. Useappropriate monitoring tools, monitor and ensure deadlinesand deadlinesare met, and correspondence and requests are analyzed and processed as soon aspossible;8. UseGSM to prepare requests for official travel by ProgramAdministrators.Make airline and hotel reservations, prepare travel records and handle otherrelated matters upon request;9. Tocollaborate and interact with other Programme Assistants in the other Clustersand the SMO Assistant for administrative support related to cross cuttingfunctions/which is of cross cutting in nature.10.Perform other related duties as required or directed, including support to theAdministration and the Representative's Office.



Essential: Completion of secondary school followed bySecretarial or Administrative orcommercial training.


Essential: Minimum 5 to 7 years of experience in a recognized public or private institution
Desirable: Experience in administrative support positions within WHO or another UN agency is an asset.Experience in Oracle-based systems or another ERP-like system is an asset.


The incumbent will demonstrate mastery; actualize his knowledge in the use of modern office technology through internalcourses, on the job or self-training. He / she keeps abreast of changes inprocedures and practices, rules and regulations, organizational structure, inCountry Office, organic group and WHO, to be able to brief and explainprocedures to other members Staff.

WHO Competencies

Respecting and promoting individual and cultural differences
Moving forward in a changing environment
Ensuring the effective use of resources

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Expert knowledge of Local Language.


WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at MWK 8,112,000 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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