Senior Protection Manager

IRC Background: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 27 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home. Domestically, our offices across the U.S. ensure refugees and other immigrant communities have food, shelter, clothing, and access to services.

Job Overview: The Senior Protection Manager is a new senior management position overseeing programming in Anti-Trafficking, Domestic Violence, and Asylum Services Departments. The Senior Manager should be well-versed in program management, with a background in victim services. The Senior Protection Manager’s major responsibilities involve supervising department managers and overseeing the strategy and overall success of the departments and programs. While program managers are primarily responsible for day to day supervision of the departments, the Senior Manager provides strategy and oversight to program managers, grants, and teams through support of the following: grant outcomes, program compliance, monitoring and reporting, business development, budgets and operations, donor relations, and general programs and services. The Senior Protection Manager will serve on the senior leadership team, ensuring high quality services that reflect a low barrier, human-rights based approach, centered in trauma-informed practices. The role will also collaborate closely with partners, sub-awardees, and state and regional coalitions. The positions will also support with office-wide initiatives, operations, and overall leadership. This position reports to the Sacramento Site Director.

Major Responsibilities:

·Responsible for the general oversight and management of the Safety and Wellness, Anti-trafficking, and Immigrant Welcome Center departments;

·Directly supervise a team of 3-4 program managers and coordinators from the Safety and Wellness, Anti-Trafficking, and the Welcome Center departments, including hiring and onboarding, training, staff development, and performance; 

·Oversee grants, including grant continuation and business development, program objectives, budgets, compliance, and reporting;

·Review and approve program reports to funders or to IRC HQ requests; oversee program monitoring and compliance activities;

·Develop new partnerships and work collaboratively with grant partners to meet grant objectives and ensure client access to services. Ensure successful sub-award management and oversight of partner activities and reporting; 

·Oversee and monitor program performance in order to achieve excellence in programming at all levels.  Work with staff to achieve outcomes;

·Work with a team to develop program materials including training materials and outreach materials translated in multiple languages, for distribution to at-risk populations.

·Represent the IRC in the community by conducting trainings for organizations, commercial businesses, community groups, and the general public on the subject of immigrants, refugee social services, and human trafficking;

·Oversee outreach and funding for the Welcome Center, including prospecting for new funding opportunities;

·Collaborate with staff and partners to schedule community events, classes, and legal consultation hours;

·Outreach potential new partners and pro-bono legal services for the Welcome Center;

·Maintain up to date knowledge and understanding of human trafficking, labor, child protection, and immigration laws, regulations, and local issues, including service providers and resources throughout Northern California;

·Serve as a key member of the Sacramento Leadership Team; Assist with office staff meetings, training, and operations.

·Participate in all IRC and program meetings, and staff development activities;

·Other related duties as assigned.

Key Working Relationships:

Position Reports to: Sacramento Senior Director

Position directly supervises: Anti-Trafficking, Safety and Wellness, and Immigrant Welcome Center staff

Other Internal and/or external contacts:

Internal: Senior Protection Program Manager will develop working relationships with internal staff to support departmental program goals.

External:  Program Manager will work closely with grant partners to ensure successful service provision and will network and establish relationships with CBOs and coalitions across Northern California.

Job Requirements:

·Master’s level education in Social Work, Public Health, International Development or related field required;

·At least five years of related professional experience; preferably with at-risk immigrant populations or survivors of violence in a social service setting;

·Experience working with refugees, victims of trafficking, survivors of crime, migrant communities, or at-risk populations;

·Experience supervising staff and administrating grants;

·Excellent partnership building, public speaking, and presentation skills required;

·In depth knowledge on the U.S. immigration system, anti-trafficking laws, and asylum procedures for adults and unaccompanied minors, work visas, and populations without status;

·Ability to network and effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment;

·Proficient in Microsoft Office applications (Word, Excel, Outlook); database and Notion experience strongly preferred

·Ability to work independently and be a flexible team player;

·Excellent English written and spoken language abilities required, bi-lingual Spanish speaker preferred;

·Must have a valid driver’s license, active insurance policy and access to reliable transportation.

Working Environment:

·Standard office work environment coupled with frequent travel around a 30 county service delivery area;

·Recurring need to provide services outside of traditional work hours (evenings and weekends).

Standard of Professional Conduct

IRC and IRC employees are required to abide by the values and principles outlined in the IRC Way – Code of Conduct which are Integrity, Service, and Accountability. In accordance with these values, IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality & Equal Opportunity

We are committed to narrowing the gender and diversity gap in leadership positions. We offer generous benefits that provide an enabling environment for staff to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. We welcome and strongly encourage all qualified professionals to apply.

IRC- leading the way from harm to home.

IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.