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Risk Communications Officer

Cairo (Egypt)

  • Organization: WHO - World Health Organization
  • Location: Cairo (Egypt)
  • Grade: NO-A, National Professional Officer - Locally recruited position - Junior level
  • Occupational Groups:
    • Communication and Public Information
  • Closing Date: 2021-09-28

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External Desciption - Classified Position


The mission of WHO’s Health Emergencies Programme (The Programme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations.

The objectives of the Country Health Emergency Preparedness & the International Health Regulations (2005) programme area (CPI) include the monitoring and evaluation of countries’ preparedness to health and humanitarian emergencies, the planning and country capacity building for critical capacities involving an all-hazards approach at all three levels of the Organization. The CPI also support all the work related to the IHR Secretariat. The CPI programme area prioritizes support to the most vulnerable and low capacity countries.

Organizational context

The incumbent, works as a focal point for risk communication, will report directly to the Team Lead, IHR Assessment, Monitoring and Evaluation under the overall guidance of the Programme Area Manager Country Health Emergency Preparedness & IHR. S/He will work and exchange information with other relevant technical officers and the Risk Communication teams in the respective Regional Office (RO) and WHO/HQ. S/he will support the promotion and implementation of effective risk communication activities. S/he will exchange information with partner organizations and institutions, target audiences, health cluster partners to obtain information and, as necessary.


  1. Assist in the implementation of risk communication activities as part of the health response operations.

  2. Identify risks that may cause potential concern for Country Officer operations and propose and formulate recommendation for response by the Team Lead, IHR Assessment, Monitoring and Evaluation.

  3. Support the review of technical materials produced by the country office that require the integration of risk communication principles and practice.

  4. Track false rumours and misinformation; and prepare responses to areas of concerns.

  5. Support the revision risk communication materials such as public information; brochures, leaflets and posters; radio and TV scripts; guides for stakeholders for risk communication by providing input, and participate in their translation into local language and their adaptation for the local context.

  6. Exchange information with counterparts in national authorities on conduct lessons learned to further strengthen emergency risk communication activities..

  7. Perform all other related duties as assigned.




A first university degree in social sciences, behavioural sciences, development sciences, communications, public health, or related area from an accredited/recognized institute.


Training in public health, health education, health communication, or health promotion.



  • At least one year of related experience, at the national level in risk communication, health promotion, and/or emergency management.

Demonstrated experience implementing risk communications activities.


  • Experience working in disease outbreaks or health emergencies.

  • Prior working experience with WHO, the UN, health cluster partners, recognized humanitarian organizations .

  • Management or project management experience.


Excellent knowledge of Microsoft Office applications.

WHO Competencies

  • Teamwork

  • Communication

  • Respecting and promoting individual and cultural differences

  • Producing results

  • Moving forward in a changing environment

WHO global Competencies model at

Functional Knowledge and Skills

  • Sound skills and knowledge in the area of risk communications.

  • Excellent interpersonal skills.

  • Ability to work under pressure while producing results.

  • Ability to “think out of the box” and to make innovative proposals related to risk communication.

  • Tact, discretion and diplomacy.

  • Knowledge or understanding of WHO mandate and goals in the emergency incident management context.

Use of Language Skills

Excellent knowledge of English and Arabic


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO has a mobility policy which can be found at the following link: Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.
  • Interested candidates must apply on-line through our Stellis recruitment system. For assessment of your application, please ensure that: (I) Your profile on Stellis is properly completed and updated;(ii) All required details regarding your qualifications, education and training are provided; (iii) Your experience records are entered with elaboration on tasks performed at the time. Kindly note that CVs/PHFs inserted via LinkedIn are not accessible.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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