Human Resources and Administration Manager Iraq

NRC In Iraq

Since the Government of Iraq declared that combat operations against the Islamic State Group (IS) had ended in 2017, Iraq has been recovering from the significant damage and destruction caused by the armed conflict. Of the more than six million Iraqis who fled their homes since 2014, 4.78 million Iraqis have returned to their area of origin and 1.28 million remain internally displaced. Many Iraqis have returned to areas that lack basic infrastructure, services and livelihood opportunities, or where explosive devices have not been cleared. Other challenges returnees and secondarily displaced people face include the lack of security, community acceptance, housing, property and civil documentation issues as well as critical educational and health service gaps. Throughout this, Iraq continues to host over a quarter of a million Syrian refugees.

The Humanitarian Community calculates that more than 4.1 million Iraqis require assistance in 2021, 2.4 million of them in acute need. With military operations against IS group having ended, the Iraqi government faces new challenges to ensure an inclusive reconstruction and reconciliation that will sustain peace. Since 2010, NRC Iraq has been assisting internally displaced Iraqis, Syrian refugees, returnees, and host communities in Ninewa, Dohuk, Erbil, Kirkuk, Basra, Salahdeen and Anbar Governorates. We focus on assisting the newly displaced, those experiencing protracted displacement in camps, people moving to new areas of Iraq and resettling, and people returning to and living in hard-to-reach places by improving their chance of obtaining a durable solution.  NRC runs integrated programmes across Iraq to respond to people in need through our shelter and settlements, education, camp management, legal assistance, livelihoods, cash activities, and partnerships.

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

Duties and responsibilities

To oversee, manage, develop and strengthen all HR and Admin functions in order to provide efficient and effective Human Resources and Administration support to the NRC Country Programme, Iraq. With a special focus on effective Recruitment, Staff development and training.

Generic responsibilities: 

• Implement NRC’s HR systems and procedures at the national level.
• Ensure adherence to Employment Guidelines and other NRC policies.
• Ensure compliance with the local labor law within Iraq.
• Regular HR analysis and reports.
• Personnel management of the HR team at country office.
• Training, support, control and development of HR teams in all offices, and support and training of all staff with HR responsibilities/ personnel management.
• Ensure safe and standardized filing of personnel documents in all offices.
• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC

Specific responsibilities: 

• Support the ongoing nationalisation process and national staff development
• Ensure strong induction and exit processes in line with NRC requirements
• Oversee the functioning of the Administration Department directly at the Country Office and technically at the Area Offices
• Support the roll out the NRC People System
• Oversee the relationship with NRC’s legal advisor

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Line Managers of all NRC departments
• Regional and Head Office HR staff / advisors
• On matters of labour law the NRC Iraq legal provider

Scale and Scope of Position

• Staff: Three staff managed directly, 19 managed indirectly
• Stakeholders: Build relations with other INGO’s, UN agencies on HR issues

                           External stakeholders relating to NRC administration

                           Legal advisors

• Budgets: n/a
• Legal or compliance: Ensure NRC Iraq is in compliance with local labour law and NRC Global

Competencies

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Required Professional Competencies:

• Minimum 3 years of experience from working as a senior HR Manager in a humanitarian/recovery context.
• Experience from working in complex contexts.
• Documented results related to the position’s responsibilities
• Knowledge about own leadership skills/profile
• Fluency in English, both written and verbal

Required Behavioural Competencies:

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies and the following are essential for this position:

• Initiating action and change
• Managing performance and development
• Empowering and building trust
• Strategic thinking

Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

• Job Description
• Work- and Professional Development Plan
• NRC Competency Framework

We Can Offer

• Contract period: 12 months
• Salary/benefits: According to NRC’s salary scale and terms and conditions
• Duty station: Erbil, Iraq
• Travel: Up to 30% within Iraq