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Temporary Appointment, Senior Information Management Assistant

Yerevan (Armenia)

  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Yerevan (Armenia)
  • Grade: Administrative Services and Support - Generally no need for Higher Education - Administrative support
  • Occupational Groups:
    • Statistics
    • Information Technology and Computer Science
    • Documentation and Information Management
    • Administrative support
  • Closing Date: 2021-09-23

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The candidates must meet the essential minimum requirements of the position and candidates not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country. Shortlisted candidates will be required to sit for a written test and oral interview. The written test will be complementary to the interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).

Applicants are invited to fill in the online application. It is very important that all internal applicants update their fact sheets (languages, education and prior working experience) before submitting their applications.

¿External vacancies are posted on the external UNHCR website and applicants who do not have internal status must apply through the external UNHCR website. Application and instructions are provided on ¿ Careers ¿ Vacancies -Armenia

No late applications will be accepted. Only shortlisted candidates will be contacted.


A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at: Senior Information Management Assistant

Organizational Setting and Work Relationships
The Senior Information Management Assistant assists in the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information.
The position is supervised by a more senior position at the field level and receives functional guidance and support from IM specialists at country/regional and global level. Subject to the nature of the task/assignment, he/she will work independently on routine tasks, while will follow instructions of the supervisor for more complex issues. The position has no supervisory role. The incumbent may play a liaison role with the national and local authorities for gathering and exchange of data.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

- Assist in operationalizing country-specific common data standards and promoting them with partners.
- Assist in compiling and aggregating information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data. 
- Support the operation in the analysis of processed data and information and perform data quality and consistency control.
- Facilitate the analysis of cross-border information between relevant countries.
- May be required to collect GIS data, update maps and undertake field trips to project sites.
- May be required to participate in Needs Assessment processes, specifically in data collection, processing/collation and data exploration.
- Liaise with partners and represent UNHCR in meetings related to the functions.
- Decide on appropriate resolution to data management problems and escalate issues to the supervisor if incident cannot be resolved.
- Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable

Certificates and/or Licenses
Information Technology, Demography, Statistics, Social Sciences
Operational Data management Learning Programme
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Experience with handling confidential data and demonstrated understanding of different data collection methodologies.

Successful participation in the Operational Data management Learning Programme.
Experience in web design and software development is an asset.
Experience with relevant software such as ArcGIS, Mapinfo, SPSS, EpiInfo6, SQL Server, and/or proGres.
Experience with HTML, PHP, ASP and/or Java is an asset.
Ability to formulate IM-related technical requirements and Operating Procedures.

Functional Skills
DM-Data collection methodologies
IM-Epi Info Software
IT-Geographic Information Systems (GIS)
IM-Information Management (related technical requirements & Operating Procedures)
IM-Statistics Analysis
IT-Microsoft Excel
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. The proficiency in Eastern Armenian is mandatory. Knowledge of Russian is an asset. Useful links

UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, colour or ethnic and national origins, religion or belief, or sexual orientation.


The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term "sexual exploitation" means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term "sexual abuse" means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term "sexual harassment" means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator's working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Refugees ¿ who cares? We Do For any technical problems encountered during the on-line application, please contact the Global Service Desk at well before the deadline to allow sufficient time for problems to be resolved.

For any other type of support, please contact the HR Unit on
See below for this postion's Operational Context
======================================================================================================== The position of Senior Information Management Assistant is supervised by the Senior Operations Officer, Senior Protection Officer. The incumbent receives regular guidance and advice from his/her direct supervisor but is also expected to provide equal support to the Senior Protection Officer, to support UNHCR¿s Protection mandate through the implementation of various protection monitoring exercises.

The incumbent will also:
- Assist with data collection, entry, cleaning and maintenance of various datasets for the IMWG and Protection WG.
- Support in the production a distribution of maps, infographics and dashboards.
- Maintain contact lists of Shelter/NFI and Protection WG members.
- Draft meeting minutes, correspondence, documents and reports as necessary.
- Liaise with various government ministries and departments to enhance coordination on IM related issues.
- Cooperate and collaborate with IMWG members, Shelter/NFI and Protection WG members on regular basis to ensure follow up on important inter-agency initiatives
- Participate in meetings of the IMWG, Shelter/NFI and Protection WG and various other coordination working groups.
-       Support the Shelter/NFI and Protection WG in tracking 5W information, sectoral funding tracking and any other IM functions deemed necessary by the WG chairs.
- Provide support to UNHCR staff in the tracking of UNHCR programme activities (e.g. NFI distributions, shelter repairs etc)
- Work closely with the IMWG on an inter-agency IM initiatives where necessary. Initial 6 months appointment 23 September 2021
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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