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Open call for HR Assistant (Temporary Appointment) - Ankara


  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Ankara
  • Grade: Administrative support - Administrative Services and Support - Generally no need for Higher Education
  • Occupational Groups:
    • Human Resources
    • Administrative support
  • Closing Date: Closed
This position is open to applications from Group 1, Group 2 and all external candidates, provided that requirements regarding professional experience, academic qualifications, language, etc. are fulfilled.

External candidates must be legally present in Turkey at the time of application, recruitment and hire. Non-Turkish citizens are required to submit a valid Turkish residence permit to be considered.
Your application will NOT be considered if;
-      The application form is not duly filled.
-      The questionnaire at the end of the application form is not answered. (for external candidates)
-      A valid residence permit is not attached to the application. (for non-Turkish external candidates only) Human Resources Assistant

Human Resources Assistant will function under direct supervision of the Administrative or Human Resources Officer/Associate, assisting him/her in personnel administration and other HR related matters, including the process of recruitment and appointment of staff, and in the performance management and welfare issues of staff under area of responsibility (AOR).


- The workforce in the AOR is well-informed of the organisation's human resources policies and practices.
- UNHCR provides a healthy, safe and respectful working environment for its workforce in the AOR.

- Provide clerical support in the recruitment, assignment, reassignment and separation of local general service staff.
- Assist in processing local staff members' contracts, entitlements and benefits in accordance with Staff Rules and established HR procedures.
- Provide advice to staff members on their rights, obligations, benefits and entitlements according to the UN/UNHCR staff rules and regulations.
- Assist newly arrived international staff with administrative formalities related to their accreditations, security/ground passes, arrange travel and hotel reservations. Assist with shipment of their personal effects in coordination with the logistics section.
- Provide administrative support to staff and dependants in case of medical evacuations, as well as security evacuations/relocations.
- Maintain personnel records in the office, including maintenance of the attendance, overtime and leave records.
- Perform other related duties as required.

- Initiate calculations for payments related to personnel issues such as settlement of travel claims, overtime claims, hazard pay, MIP reimbursements, medical and security evacuations, shipment costs.
- Initiate routine correspondence on HR matters for the authorizing officer's approval.

-       1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher
- Fluency in English and working knowledge of another relevant UN language or local language.

- Field experience with UNHCR and/or with other humanitarian organizations is an asset.
- Good knowledge of UNHCR administrative procedures and processes and exposure to provision of support services in an international organization.
- High IT affinity and working experience of PeopleSoft/MSRP.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. Shortlisted candidates may be required to sit for a test. Only shortlisted candidates will be notified. No late applications will be accepted.

UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation. Female candidates are encouraged to apply.

UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).


A competitive compensation and benefits package is offered. The monthly net salary is between TRY 7,578 and TRY 9,520 depending on relevant experience, dependency status and language proficiency. For more information on UN salaries, allowances and benefits, please visit the portal of the Office of HR Management of United Nations.

This TA appointment is tentatively planned to last initially 3 months, extendable subject to operational needs and successful performance.
See below for this postion's Operational Context
======================================================================================================== This is an open call for Temporary Appointment opportunities with UNHCR, Ankara at G4 level in the field of Human Resources.

The incumbent of the HR Assistant position will function under the direct supervision of the HR Associates in the unit, assisting them in general personnel administration, on-boarding and off-boarding formalities, documentation, archive management, basic correspondence with different stakeholders, and many other administrative and human-resources related tasks.

The incumbent is expected to have very good organizational, communication and stakeholder management skills as well as an internal motivation to work in the HR field, sincere respect in the confidential nature of this specific job description and an open mind and interpersonal skills for the team-work involved.  

Given that the incumbent of the position will have frequent tasks with MS Excel and Visio, good knowledge of these programmes is desirable. An excellent command of written Turkish and English is also required since the job requires bilingual email exchanges
This vacancy is now closed.
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