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Protection Assistant - Child Protection Case Worker

Bekaa (Lebanon)

  • Organization: DRC - Danish Refugee Council
  • Location: Bekaa (Lebanon)
  • Grade: Junior
  • Occupational Groups:
    • Project and Programme Management
    • Children's rights (health and protection)
    • Administrative support
    • Protection Officer (Refugee)
    • Refugee rights and well-being
  • Closing Date: 2021-09-26

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The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

Operating since 2004 in Lebanon, DRC has addressed the needs and rights of vulnerable populations, working initially with Palestinian refugees (since 2004), Iraqi refugees (2007-2010), Lebanese IDPs (during the 2006 conflict), migrant domestic workers (since 2009) and, since 2011, responding to the Syrian refugee crisis.

DRC Lebanon is currently delivering programming in protection, housing, infrastructure, basic assistance, livelihoods, and community development interventions. This myriad programming seeks to address the immediate needs of displaced populations and concurrently support vulnerable host populations. DRC has five offices spread throughout Lebanon in, Beirut, the Bekaa, Saida, Tripoli and Qobayat.

About the job

This position is responsible for providing case management to vulnerable boys, girls and their families who need psychosocial support and other services. Your main duties and responsibilities will be:

  • In compliance with best-practice and international standards in CP response, provide direct psychosocial support to vulnerable girls and boys. Case management services will include assessment of needs, development of an action plan for recovery, conducting referrals to relevant services, implementing the action plan and ensuring appropriate follow up and close the case when appropriate. The case management process should be implemented through a child-centered approach;
  • Provide age-appropriate counseling for vulnerable children through the implementation of tools developed to ensure the best interest of the child and provide age-appropriate qualitative psychosocial support in mobile and static safe spaces and child-friendly spaces including awareness and information sessions;
  • Provide Remote Case Management during COVID-19, by using the Interagency guidance note on Child Protection Case Management.
  • Store and file CP data ensuring the confidentiality of the information collected and the services provided according to the minimum standard; by using Primero Platform.
  • Prepare and submit weekly and monthly work plans in a timely manner for CP-GBV Case Management Officer’s validation;
  • Receive referrals from different agencies, follow up with an action plan and appropriate response to each case; and send referrals to different agencies according to the action plan developed with the child and his family;
  • Refer ALL children engaged in child labour or early marriage and their caregivers to focused PSS programs and flag all high risk cases in which judicial intervention is required to the Case Management Officer and/or Protection Manager ensure they are referred immediately to UPEL or Himaya when relevant
  • Work closely with the GBV team when a case involves child survivors, particularly when assessing best interest of the child;
  • Work closely with DRC local partner and provide the needed field level support

 About you

To be successful in this role we expect you to have Bachelor’s degree in social work, counseling and/or psychology or other related field. Moreover, we also expect the following:


  • Minimum 1 year of experience in counseling vulnerable children and survivors of child protection violations (CP Case Worker)
  • Analytical skills
  • Communication skills
  • Flexibility
  • Confidentiality


  • Previous experience in international organizations and humanitarian settings
  • Previous experience working with Syrian refugees in Lebanon.
  • Master degree in social work
  • Ability to communicate and write clearly in English

In this position, you are expected to demonstrate DRC’ five core competencies: 

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback. 

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly. 

Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: 8 months renewable based on performance and availability of funds

Band/Level: I

Duty Station: Bekaa

Start date: October 2021

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to under Vacancies. For questions regarding the vacancy please contact

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 26th September 2021

For further information about the Danish Refugee Council, please consult our website

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

What does it mean?

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