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Resettlement Assistant (Temporary Appointment)-Ankara

Ankara

  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Ankara
  • Grade: Administrative support - Administrative Services and Support - Generally no need for Higher Education
  • Occupational Groups:
    • Administrative support
    • Human Settlements (Shelter, Housing, Land, Property)
  • Closing Date: Closed

This position is open to applications from Group 1, Group 2 and all external candidates, provided that requirements regarding professional experience, academic qualifications, language, etc. are fulfilled.

TO THE ATTENTION OF EXTERNAL CANDIDATES:
External candidates must be legally present in Turkey at the time of application, recruitment and hire. Non-Turkish citizens are required to submit a valid Turkish residence permit to be considered.

Your application will NOT be considered if;
-      The application form is not duly filled.
-      The questionnaire at the end of the application form is not answered. (for external candidates)
-      A valid residence permit is not attached to the application. (for non-Turkish external candidates only) Resettlement Assistant

Organizational Setting and Work Relationships
A Resettlement Assistant position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent's primary role is to assist the supervisor in effective resettlement delivery of a given UNHCR Office in accordance with the UNHCR Resettlement Handbook, UNHCR Manual and relevant policy papers and publications. The incumbent provides important clerical and administrative support to resettlement operations and may occasionally take part in assessing cases for resettlement and conducting interviews. S/he maintains frequent contacts with the supervisor, relevant colleagues within the same Office to exchange information and discuss issues on resettlement cases. Some limited contacts and communication at a working level are required with Embassy / Immigration Officials of resettlement countries, IOM as well as with other operating partners regarding resettlement issues.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties
- Prepare written documentation for resettlement submission; ensure that records / files of individual cases are updated in a systematic and timely manner.
- Assess and review individual resettlement cases and prepare individual / group submission for scrutiny by the supervisor.
- Follow-up on cases from time of submission to final decision and departure.
- Comply with UNHCR's standard operating procedures on resettlement, ensuring timely action on cases.
- Assist in logistical arrangements of selection missions by resettlement countries.
- Coordinate travel and departure arrangements for refugees accepted for resettlement.
- Assist in maintaining and updating progress or Consolidated Online Resettlement Tracking System (CORTS) database.
- Occasionally, assist in carrying out preliminary interviews and initial assessments, to process refugees for resettlement following established procedures.
- Occasionally, provide counselling to persons of concern (PoC).
- Provide administrative support for resettlement-related training activities, including organization of resettlement workshops and meetings as required.
- Assist in maintaining accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.
- Draft / type routine correspondence to Field Offices / Multi-Country Offices / Headquarters.
- Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS.
- Assist in mitigating resettlement fraud by reporting suspected fraud.
- Provide counselling to PoC.
- Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

Certificates and/or Licenses
International Relations, International Law

Desirable
Good knowledge of resettlement issues and UNHCR resettlement policies and operational applications.
Completion of UNHCR specific learning/training activities.

Functional Skills
CM-Cross-cultural communication
PR-Resettlement/Repatriation/Voluntary Repatriation
MS-Knowledge of geo-political realities and their socio-cultural implications
PR-Resettlement Anti-Fraud Policy and Procedures

Language Requirements
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. Shortlisted candidates may be required to sit for a test. Only shortlisted candidates will be notified. No late applications will be accepted.

UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.
Female candidates are encouraged to apply.

UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).

REMUNERATION

A competitive compensation and benefits package is offered. The monthly net salary is between TRY 7,578  and TRY 9,520  depending on relevant experience, dependency status and language proficiency. For more information on UN salaries, allowances and benefits, please visit the portal of the Office of HR Management of United Nations.
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See below for this postion's Operational Context
======================================================================================================== I. Nature of the Position

The Resettlement Assistant position is based in Ankara and provides support functions to ensure efficient submission of cases and provide good level of service to resettlement countries and respond to enquiries in accordance to internal SOPs and the UNHCR Resettlement Handbook, UNHCR manuals and relevant policy papers and publications. The incumbent is expected to work in a team and collaborate with team members and other staff members in the unit to ensure enquires are responded and action is taken to support refugees between submission of resettlement cases and departure. The incumbent is expected to adhere to strict deadlines and take timely action for resettlement submissions, requesting clearance case clearance from government, request travel permits and exit permits. A good understanding of the application of UNHCR protection policies and guidelines is expected.

II. Interaction with Persons of Concern or External Stakeholders

This position interacts directly with the Persons of Concern and also interacts daily basis with government officials, embassy staff and other operating partners. Good communication skills is essential.

III. Reporting and Managerial Expectations

The incumbent will not have managerial responsibilities.

IV. Additional Languages, Skills and Qualifications

Good knowledge of Turkish and English is essential while knowledge of Farsi and/or Arabic is desirable. The closing date of the job opening is 27 September 2021.

This TA advertisement is intended for the hire of 5 successful candidates.

Please note that this is a Temporary Appointment initially until 31/12/2021, extendable into 2022.
This vacancy is now closed.
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