Associate ICT Officer

OVERVIEW

Post Number : IEP/PA/112

Grade : P-2

Parent Sector : Education Sector (ED)

Duty Station: Paris

Job Family: Education

Type of contract : Project Appointment

Duration of contract : 1 year

Recruitment open to : Internal and external candidates

Application Deadline (Midnight Paris Time) : 05-OCT-2021 

 

UNESCO Core Values: Commitment to the Organization, Integrity, Respect for Diversity, Professionalism

 

​​​​​​Duration of contract: 1 year with possibility of extension subject to availability of funds and performance. 

 

ORGANISATIONAL CONTEXT

 

As the only specialized organization with the mandate to support educational policy, planning and management, the UNESCO International Institute for Educational Planning (IIEP) plays a unique role within the United Nations system. IIEP was established in 1963 as an integral part of UNESCO. It supports ministries of education around the world and other key actors to plan and manage education systems through its programmes of training, technical assistance, policy research and knowledge sharing.

OVERVIEW OF THE FUNCTIONS OF THE POST

Under the overall authority of the Director, the general supervision of the Finance and Administrative Officer – Chief of Section,  the direct supervision of the ICT Officer within the Administration Unit, and in close collaboration with the relevant IT services at UNESCO Headquarters,  the incumbent will act as Associate IT Officer of IIEP:

1. As web architect for IIEP, the incumbent will design, deploy, manage and maintain the web hosting infrastructure of the institute for its websites and web applications.  This includes ensuring best practices are followed and procedures are in line with UNESCO policies.
2. Administer and maintain the IT Team technical wiki, including ensuring its security, its backup and adding needed features as needed.
3. Act as  the technical focal point for and monitoring, managing  and ensuring  that  IIEP streaming platform meets the institute’s needs.
4. In collaboration with the ICT Officer, maintain the IIEP infrastructures across all offices  and ensure its smooth operation through monitoring, upgrades and system administration.
5. Assist the ICT Officer in securing the IIEP network to ensure data integrity and prevent unauthorized access, both internally and externally.  This includes but not limited to management of the firewall, anti-virus and anti-malware products as well as  routers and switches. 
6. Ensure  adequate functioning of the dedicated liaison line of IIEP with the internal UNESCO network in close co-operation with the relevant UNESCO IT colleagues.
7. In support of the implementation of ICT management systems and strategies:
   1. assist in ensuring compliance with corporate information management and technology standards, in particular, compliance with best security practices;
   2. oversee data backup and restoration for network drives and services

8. Assist the IT assistant as needed with the Helpdesk by providing second level support and troubleshooting to end-users, including during key events.

9. Participate and assist in the organization of training of all IIEP Staff  members and trainees on ICT issues

COMPETENCIES (Core / Managerial) Teamwork (C) Results focus (C) Accountability (C) Communication (C) Innovation (C) Knowledge sharing and continuous improvement (C) Planning and organizing (C) REQUIRED QUALIFICATIONS

 

Education

• Advanced university degree (Master’s degree or equivalent) in computer sciences or information technology fields.

 

Work Experience

• 4 years of relevant work experience in the field of information technology, network administration, management of hardware and software platforms, telecommunication facilities, packages and applications of which preferably 1 year acquired at international level.

 

Skills and Competencies

• Good interpersonal skills. 
• Ability to establish good working relationship with a multicultural team and the community at large to facilitate team-work.
• Openness in sharing information and ability to work well under pressure.
• Demonstrated resourcefulness, initiative, maturity, tact and astuteness.
• Demonstrate the ability to identify problem areas and propose solutions
• Ability and willingness to acquire new knowledge and techniques, self-development and initiative taking. Fundamental knowledge of processes, methods and procedures.
• Knowledge of technical and functional management of new technologies.
• Knowledge of Docker, VMWare, Windows Server, MS Exchange, Windows 10, Debian and CenOS Linux, Moodle, PHP, MySQL, TCP/IP networking including VPNs, Symantec Endpoint Protection.
• Knowledge of web techniques and the latest developments and innovations in Information Technology.

 

Languages

• Excellent knowledge of English or French and good knowledge of the other language.

DESIRABLE QUALIFICATIONS

 

Education

• Specialized training/Certification in computer sciences or information technology.

 

Skills and Competencies

• Experience with Ansible, OBS Studio and VoIP telephony.

- For detailed information, please consult the UNESCO Competency Framework. BENEFITS AND ENTITLEMENTS

 

UNESCO’s salaries consist of a base salary and other benefits and entitlements which may include where applicable: 30 days annual leave, family allowance, medical insurance, pension plan etc.

For full information on benefits and entitlements, please consult our Guide to Staff Benefits.

 

 

 

SELECTION AND RECRUITMENT PROCESS

 

 

Please note that candidates must complete an on-line application and provide full and accurate information. No modifications can be made to the application once submitted. Evaluation of candidates is based on the criteria set in the Vacancy Announcement (VA). It may include tests and/or assessments as well as a virtual competency-based interview (CBI).

 

Only candidates who pass the selection process will be contacted and are subject to reference checks based on the information provided in their application.

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UNESCO is committed to achieve and sustain gender parity among its staff members in all categories and at all grades. Furthermore, UNESCO is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities, as well as nationals from non-and under-represented Member States (last update here) are equally encouraged to apply. All applications will be treated with the highest level of confidentiality. Worldwide mobility is required for staff members appointed to international posts.

UNESCO does not charge a fee at any stage of the recruitment process.