Learning and Development Intern
New York City (United States of America)
IRC Background: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 26 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.
Role Overview: IRC’s Talent Management unit is potentially looking for several intern candidates. The LEARNING AND DEVELOPMENT INTERN(s) will be an integral part of the Talent Management Team; whose mission is to support IRC’s people to grow to their next level of contribution. The team is responsible for positively impacting the employee experience and improving the productivity of IRC staff by providing learning and development-oriented tools, processes, and resources for effective performance management, on-boarding and orientation, staff and leadership development, and quality individual and team learning.
The Intern will perform a wide variety of project support and coordination tasks to support the design, development, implementation, and evaluation of global L&D projects. This will be done under the guidance of their direct supervisor and in collaboration with other members of the TM team, the global HR team, key stakeholders, and external vendors.
Global TM projects span areas such as: Recognition; DEI (Diversity, Equality, Inclusion); Onboarding; eLearning; Performance Management; Management / Leadership Development, and Career Development.
This internship is an excellent opportunity for a current graduate student or recent graduate to gain exposure to the operations of a large international organization while using Learning and Development concepts and practices in an applied, real-world way.
Major Responsibilities: (Scope could be further tailored depending on the final match of intern-to-opportunity)
·Research best practice and benchmarked models in the HR and Talent Management sectors for the assigned topic
·Draft project design and proposal resources based on collected internal and external data
·Analyze related data reports and provide executive summaries
·Create communication and tracking documents in MS Excel, Word and PowerPoint
·Create and produce reports from a database
·Interface with other departments or field office locations when necessary to coordinate local action
·Document internal interviews, focus groups and stakeholder engagement
·Coordinate invites and logistics for hosted webinars or meetings
·If multi-lingual; provide French, Arabic or Spanish language support by drafting text, reviewing translations, or facilitating meetings.
·Learn role and provide the services of a “Producer” for virtual, facilitated trainings and workshops. This involves partnering with the Facilitator and providing technical support within Zoom or Teams and using other tools like Mentimeter; Google Slides, etc.
·Provide support as needed in other areas of the identified projects
Key Working Relationships:
Position Reports to: Director or Deputy Director, Global Talent Management
Position directly supervises: N/A
Indirect Reporting: Sr. Director, Talent Management
Other Internal and/or external contacts:
Internal: Other members of the Talent Management Team and Cross-functional Project Teams
External: Representatives from partnered vendors
·How a global, geographically dispersed humanitarian organization is structured and how the internal HR function aligns to support achievement of strategic organizational objectives, as well as the development of its employees
·Common challenges that arise in a global setting when implementing HR and Learning/Development programs and how to facilitate solutions
·The importance of, and methods for stakeholder engagement in program design and development; how to build agreement in a highly consensus driven environment
·Hands-on experience with project management in a global, multi-cultural, multi-lingual context
·Experience with drafting material for purposes of internal marketing and communications of aligned projects
·Taking instruction, asking questions, and collaborating with colleagues to develop a work product
·How relevant data is collected, analyzed, and presented to drive informed decisions and create customized programs
·Common learning and development needs for different employee populations and different delivery channels to meet those needs.
·Designing or adapting content for an international audience, including considerations for different cultures, connectivity and languages.
·Currently enrolled graduate student or recently graduated in a related field of global human resources; learning and development; non-profit management; international business or similar
·Lived experience personally or professionally in international / intercultural situations strongly preferred
·Ability to collaborate effectively, work with remote colleagues and be a good teammate
·Able to take direction then show initiative and ability to work independently to complete assigned tasks
·Strong attention to detail and follow-through
·Strong English language communications skills, oral and written
·Strong skills in MS Office; Internet Research; Use of BOX or other similar cloud-based storage platforms; Collaboration Platforms such as MS Teams and Zoom
·Classes and/or experience with areas such as project management; Visual and/or eLearning design; research; survey design; internal comms; Learning & Development a strong plus
·Knowledge of spoken and written French, Arabic or Spanish a strong plus
This is an unpaid internship role. No financial compensation, including compensation for relocation, is available. A daily stipend of up to $25/day is available to defray related expenses, if any. This role is designed to be part-time (est. 20 hrs/week) and expected to last between 6-10 months, which can be mutually agreed upon by the selected candidate and the supervisor. The intern can be based in any location where the IRC is a registered employer. The Intern will need to supply his/her/their own remote workspace, computer, internet access, phone, etc. The Intern will be provided with an IRC email address and access to our intranet, internal cloud-based file storage platform and all standardly used collaboration resources such as Zoom or MS Teams
Working Environment: Primarily remote, WFH (work from home) until Federal, State, local and organizational guidelines support a safe return to an office setting. Thereafter, a combination of WFH and standard office work environment, if located near an IRC office and space is available. Considerable time spent at a computer terminal and collaborating virtually.
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other projected class.#LI_GR1