Quality Assurance Senior M&E Officer
Liberia (Costa Rica)
Over 80 years ago, Albert Einstein helped create the International Rescue Committee (IRC). Today, we are a leading humanitarian and development organization working in more than 40 countries and 26 U.S. cities to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. The IRC has been present in Liberia since 1996 serving as a lead partner in the health sector. The country program supports the Ministry of Health (MOH) in strengthening the health care systems and service delivery at all levels in accordance with the MOH national standards.
In recent years, IRC Liberia has deepened its commitment to supporting the Government of Liberia to strengthen its health recovery efforts - first from the devastating civil war and now from the Ebola crisis. The Scaling Up Community Health Activities Project presents an opportunity to improve health services in hard-to-reach communities and the rebuilding of health systems in Liberia.
Scope of Work
The IRC has entered into a four-year cooperative agreement with USAID to implement the Scaling Up Community Health Services project in Liberia. This project will strengthen the Liberian community health system to provide health care services in hard-to-reach areas while supporting sustainable country ownership of community-based health services, through technical assistance and capacity building of Ministry of Health (MOH)/County Health Teams (CHTs). This project will increase the coverage of service providers in underserved districts and improve their capacity to deliver quality health services while strengthening CHTs and communities’ capacity to plan, manage and monitor health services. In addition, the project will work directly with County and District Health Team and community level, providing them with technical and operational capacity to play a key role in service delivery.
This new award is designed to build on the gains achieved under the previous USAID community health grant; “Partnership for Advancing Community-based Services (PACS)”, implemented by the IRC and partners. PACS supported the government to strengthen health systems, improve reproductive maternal and child health, as well as restore public confidence in health facilities and health staff. PACS also provided support to build the government of Liberia’s capacity to control infectious diseases and efforts to rebuild the health system.
USAID Community Health Activity Implementation Overview
USAID Community Health Activity will work in Lofa, Bong, River Gee and Grand Kru to assist in the decentralization process and ensure that county and community-level systems are equipped to deliver high quality community-based services in line with key MOH strategies. The project staff will work alongside MOH staff at District level of the relevant units, and county officials in strengthening their capacity to effectively supervise and coordinate community-based health activities.
IRC is seeking a Liberian National to serve in the role of Quality Assurance/Sr. M&E Officer for a 3-year USAID program. The primary purpose of the Program is providing health care service in hard-to-reach areas while transferring ownership to the government by increasing coverage of CHAs in underserved districts, improving their capacity to deliver quality health services as well as strengthening CHTs and communities’ capacity to plan, manage and monitor health services. The Quality Assurance/Sr. M&E Officer will work under the supervision of the Sr. M&E Advisor at the project office in Monrovia and indirectly/administratively to the Community Health Coordinator at the field office in the assigned county. The QA/Sr. M&E Officer will be the focal person for the quality assurance, monitoring and evaluation functions for project activities in the county. S/he will be supervised by the Sr. M&E Advisor and will work closely with the Community Health Coordinator. The QA/Sr. M&E Officer will provide guidance for the CHSSs and CHAs in the assigned county to ensure the validity of data being collected and reported with specific emphasis on consistency, accuracy, reliability, and timeliness. The QA/Sr. M&E Officer is expected to collate and analyze iCCM data collected by the CHAs and CHSSs and accordingly update the project database, COMET, and PIDS in consultation with the Sr. M&E Advisor in a timely manner to ensure accurate and on-time reporting and program decision making.
Specific responsibilities include, but are not limited to:
Monitoring and Evaluation
- Have a thorough understanding of the project ALMEP indicators and the USAID reporting requirements.
- Work closely with the Sr. M&E Advisor, M&E Coordinator and Community Health Coordinator to develop the plans and procedures for data collection and verification in county.
- Ensure that iCCM and other relevant project indicators are incorporated and regularly updated in the project database.
- Facilitate capacity building for CHAs and CHSSs on the use of the CBIS forms; the data collection/verification procedures and reporting.
- Work with CHT M&E Managers and Data Clerks to ensure that they update the CBIS/HMIS data platform with CHSS/CHA Monthly Service Reports MSRs).
- Work with CHT M&E, CHSSs and CHAs to facilitate annual household registration and mapping, including population estimation in the catchment areas and for the entire districts and county.
- Support the CHT (including CHFP, HPFP, EHT, M&E Managers, Data Clerks, CHSSs, and County CLTS Coordinators) to conduct joint data reviews to analyze trends and performance towards set targets, timeliness of data entry, report completeness and accuracy in CBIS/HMIS/WASH databases for the county, assess consistency with project data, and identify problems that need to be addressed.
- In liaison with the Community Health Coordinator and the County Pharmacists, support the tracking and reporting of commodity stock out levels by CHAs in the communities.
- Help CHTs to conduct quarterly DQAs and provide technical assistance for corrective action.
Area of consideration: This is a local position.
Key Working Relationships
Position Reports to: Sr. M&E Advisor
Position directly supervises: N/A
Indirect Reporting: Community Health Coordinator and M&E Coordinator
Other Internal and/or external contacts
Internal: Program Team
External: CHT, County M&E, CHSSs, CHAs & CHVs Partner organization