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Technical Officer

Geneva (Switzerland)

  • Organization: WHO - World Health Organization
  • Location: Geneva (Switzerland)
  • Grade: P-4, International Professional - Internationally recruited position - Mid level
  • Occupational Groups:
  • Closing Date: 2021-10-21

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The mission of WHO's Health Emergencies Programme (The Programme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations. The Learning, Capacity and Development LCD unit in the EXD's Office seeks to provide a learning environment for WHO staff and partners in which they can share and acquire health emergency-specific knowledge, skills and competencies. In addition, LCD is nurturing a learning ecosystem that involves a wide range of stakeholders and that facilitates resilience of national and local systems, supports preparedness capacity development, and enables emergency learning for staff, response partners, and frontline responders; facilitating a safe, efficient and effective response. The immediate strategic objectives of LCD are:

1) To provide a strategic and operational framework in which WHE-related learning can evolve;

2) To foster a learning ecosystem through partnerships with a wide array of learning stakeholders, and through broad agreement on standards and competencies, and through shared content and structures for learning;

3) To develop and maintain anarsenal of learning tools and resources, including technology-enhanced learning through open-access online learning, virtual classrooms and experiences, or simulation exercises; and

4) To lead the development and piloting of Flagship Trainings, i.e. trainings that are of crucial importance to achieving the overall goal of WHE in the area of learning and capacity development, which is the constitution of a Global Health Emergency Workforce.


Manage of the expansion and roll-out of WHE Leadership and Flagship learning in full alignment with the WHO and WHE Learning Strategies and specifically:

  • Leads and conducts learning needs assessments, prioritization, learning collaboration, learning package development, evaluation of learning content that seeks to build institutional capacity and core competencies.

  • Ensures that WHE managers and continuously engaged in activities that create a learning culture in the WHE global programme and that promote competency-based learning, career pathway options, and a social learning approach.

  • Works with General Management on identifying and targeting opportunities and regulatory space for learning assignments, pathways, and opportunities that motivate staff and ensure continuous learning.

Manages relationships and collaboration with WHO-internal and -external emergency Learning Ecosystem stakeholders and specifically:

  • Undertakes studies and research to identify priority interventions and learning blind spots.

  • Unites and moderates working/interest groups to address gaps.

  • Facilitates “match-making” and co-creation events and initiatives that bring together players from different sectors and geographies.

  • Ensures regular monitoring and reporting on the impact of initiatives.

  • Raises awareness and advocates for learning that facilitates resilience of national and local systems, supports preparedness capacity development, and enables emergency learning for staff, response partners, frontline responders, and affected populations, and specifically: Works with associations, thought leaders, multipliers, and champions that can sensitize (potential) learners and learning co-creators to learning and co-creation opportunities.

  • Participates in events of health-and non-health, private and public sector actors to facilitate integration of emergency-related health learning into their work.

  • Advocates with infrastructure and systems in non-health sectors that facilitate access to knowledge and knowledge-exchange.

  • Performs any other related duties as assigned.




  • An Advanced university degree in Education related to Learning, Training and/or Development or in the field of Social or Political Sciences, or related field relevant to the position.


  • A PhD in one of the above mentioned fields



  • A minimum of seven years' professional experience working in the area of institutional and strategic capacity development, policy analysis, partnership development and management related to Learning.

  • Demonstrated experience in capacity development for health emergency preparedness and response.

  • Demonstrated exposure working at the international level and in crisis-affected countries.


  • Experience working in an international organization, prior work experience in WHO stakeholder engagement and strategy development processes.

  • Experience in capacity building in and for a multilateral response contexts.


  • Expertise in competency-based learning design.

  • Expertise in organizational theory and emergency response architecture.

  • Sound knowledge of outreach, advocacy, and engagement activities.

  • Concrete skills in partnership building.

  • Facilitation skills for participatory processes.

  • Strong computer skills in office applications including Excel, PowerPoint, and Word.

WHO Competencies

Respecting and promoting individual and cultural differences
Promoting innovation and organizational learning
Producing results

Use of Language Skills


  • Expert knowledge of English.


  • Intermediate knowledge of French.


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 74,913 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 5194 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • WHO is committed to workforce diversity.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO has a mobility policy which can be found at the following link: Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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