Director Strategic Planning & Operations
New York City (United States of America)
The IRC’s International Philanthropy and Partnerships (IPP) unit, a part of the External Relations (ER) department, leads on the organization’s engagement with corporations, foundations and international philanthropists globally. The Global Partnerships and Philanthropic Services (GPPS) unit, a separate team headed also by the VP, IPP and GPPS, aims to fulfill and deliver the entire suite of partnership and philanthropic services of both the IRC’s High Value teams, namely IPP and USA Philanthropy. IPP and GPPS together, comprise of a staff size of circa over 100 experts ranging from specialized fundraising to expert-service delivery.
The Director, Strategic Planning and Operations is “right hand” to the VP, GPPS and IPP and key thought partner, as well as the operational lead of the global High Value business. They will work closely with all GPPS and IPP leaders and create a well-functioning, efficient and results-oriented department where people love coming to work!
·Support VP in strategic effort to strengthen relationships, collaboration, partnerships, and prioritization of most important strategic initiatives for GPPS and IPP teams with rest of organization.
·Act as lead liaison between IPP and GPPS and operational leaders at IRC, including with Finance, HR and central COO office
·Collaboratively develop and oversee strategic initiatives mapped to organizational, unit and departmental KPIs that GPPS and IPP are accountable for, including planning, staff management and assuring robust execution
·Lead the development of IPP and GPPS internal comms
·Act as thought partner to SDs and VP to improve, harmonize and disseminate IPP and GPPS strategies and key processes
·Create and run GPPS + IPP rhythm of the business – the regular meetings, decisions, and key shared priority setting processes required to bring coherence and coordination to a global department, including liaising with Business Operations, Analytics and Strategy leaders to organize and implement planning and budgeting
·Work with VP and Senior HR Director to develop increasingly sophisticated workforce planning across IPP and GPPS departments, including helping improve recruitment, onboarding and talent management and boosting morale and professional development opportunities
·Proactively identify bottlenecks and opportunities to improve key processes and systems and either devise new solutions or engage and lead a team to do so
·Track progress on all team goals and report regularly to senior leadership team
·Represent the VP in internal organizational, strategic coordination and planning meetings
·Leads on special projects, as needed and assigned by VP
Education: Bachelor’s degree, or equivalent experience. Master’s degree (MBA or MPA) or equivalent experience preferred.
Work Experience: At least ten years of previous work experience leading and executing projects and improving operational processes in a fast-paced organizational setting. Must demonstrate experience and motivation to not only execute key processes, but also seek ways to continuously improve them. Experience working with senior leaders and junior professionals in highly constructive and collaborative way is essential. Experience and/or passion to work in a non-profit/charity development department or the humanitarian sector is required.
Required Skills and Competencies:
·10-years professional experience in either business, management, operations, fundraising, as Chief-of-Staff and/or other related positions
·Experience in organizational problem solving, operations, performance management in complex and low resource organizations
·Management consulting or equivalent experience, preferably with pre-existing knowledge or experience in humanitarian/development/nonprofit sector
·Proven track record in successful change management and knowledge of organizational development approaches and practices
·Core competencies in strategic planning, business performance measurement/management, portfolio management and lean business process development
·Strong analytic skills and fluency in financial management and budget planning
·Rigorous and critical thinker, ability to analyze complex information and data and drive toward practical solutions, quickly
·Strong interpersonal skills, collegial and collaborative, high energy, positive and creative leader
·Excellent written and verbal communication
·Experience in international contexts and other languages than English preferred
·Strong Microsoft Office Suite knowledge (Outlook, Excel, Word, PowerPoint) and database management skills preferable.
·Ability to effectively interact with a variety of internal and external contacts with confidence, diplomacy and poise.
·Exceptional attention to detail and commitment to deadlines.
·The ability to work effectively in a multi-cultural, global team environment as well as take initiative independently.
·Commitment to respect and maintain confidentiality of donor and staff information.
This role requires working remotely full or part time (i.e., telecommuting). Applicants must have a home or alternate workspace they can effectively complete their work from during regularly scheduled hours.
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Equality, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.#LI_GR1