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National ICT Officer, Developer (NP3)

Kyiv (Ukraine)

  • Organization: OSCE - Organization for Security and Co-operation in Europe
  • Location: Kyiv (Ukraine)
  • Grade: Level not specified
  • Occupational Groups:
    • Information Technology and Computer Science
  • Closing Date: 2021-10-27

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The OSCE Special Monitoring Mission to Ukraine is looking for a Ukrainian professional for the position of National ICT Officer, Developer in its Head Office in Kyiv. The OSCE is committed to achieving a better balance of women and men within the Organization.

Initial duration of assignment for this post is for a period of 12 months, with a possibility of extension, subject to a subsequent OSCE Permanent Council Decision to extend the mandate of the Mission.

All qualified applicants are strongly encouraged to apply online, using the OSCE online application link

Please note that applications received after the deadline, submitted in different formats than the OSCE Application Form or in other languages than the English language will not be considered.

For more detailed information on the structure and work of the OSCE Special Monitoring Mission to Ukraine, please see

Tasks and Responsibilities   

 Under the direct supervision and guidance of Head of ICT, the National ICT Officer Developer will be responsible for SMM-specific data structures, software development and technical applications support of custom software systems.  The National ICT Officer Developer participates in the development of SMM applications within the global OSCE Information and Communication Technology framework. When an application is developed outside of ICT Unit (e.g. external developers, other units in SMM), the National ICT Officer Developer is responsible for the technical aspects of contracting, overseeing and receiving the work of supplier.

Detailed responsibilities include:


  1. The incumbent coordinates all software development and integration projects for SMM and advises the Head of ICT on all operational aspects of the software development lifecycle, ensuring they meet established OSCE software development standards and international best practices;
  2. Provides hands-on support for application and database development from configuration, gathering business requirements, researching solutions, creating detailed functional specifications, and developing application architecture, application development, undertakes integration testing, facilitates user acceptance testing, supports in production deployment. Participates in projects and/or may lead components focusing on specific aspects, involved in the identification, development, testing, and implementation of changes/enhancements to processes, systems, and structures. Develops and/or Implements software development Standard Operating Procedures, standards and other guidelines if required;
  3. Analyses client requirements and designs, tests, and implements new and/or improved/enhanced systems, applications, modules, etc. as well as designs, develops and/or modifies work and software tools, standards, and templates. Advises on how user requirements can be fulfilled by existing functionality of available systems, by its modification, or by new development or off-the-shelf system. Identifies opportunities to raise quality and lower the costs of services provided by the team and bringing them to fruition; Supports in trainings for internal and external users and documentation;
  4. Consolidates and analyses data from various data sources used at SMM and/or outside of SMM. Develops/maintains or oversees development and maintenance of interfaces for data integration from diverse data sources including user input, various relational databases, flat files, XML files, structured Excel, Word and PDF documents. Analyses the imported and integrated data if or when required or ensures that data is available to business units in a format appropriate for analysis;
  5. Cooperates with external suppliers by using formal IT tools (data models, business process, and other diagrams) to represent requirements to the extremal developers. Defines the technical aspects of ToRs of contracts with software providers and/or external developers on technical aspects of contracts; Compares and makes recommendations for the solutions that are offered by suppliers;
  6. Performs other job-related duties as assigned.

Necessary Qualifications   


  • Ukrainian citizenship or holding permanent resident status in Ukraine;
  • An advanced university degree in computer science, software engineering or a related field;
  • Holding a valid driver license;
  • A minimum of six years of experience in computer software development of which at least two years have been in a project management/team lead capacity, including in line management, directing the activities of subordinates in planning, organizing, scheduling, monitoring, and evaluating;
  • Strong knowledge of PRINCE2, ITIL, and agile delivery methods;
  • Demonstrated experience in managing large-scale projects under significant constraints, requiring ability to negotiate and manage development scope and changes in the context of the business environment;
  • Experience of software design, architecture and business analysis;
  • Demonstrated experience in key development technologies: Microsoft .NET, ASP.NET, C#, SharePoint, modern web development;
  • Microsoft SQL Server and Oracle database development experience;
  • Vendor and contract management experience;
  • General knowledge of cloud based technologies and shared services delivery models;
  • Excellent analytical, problem solving, consulting and coaching skills;
  • Professional fluency in the English, Ukrainian and Russian languages, both oral and written;
  • Demonstrated ability and willingness to work as a member of a team, with people of different cultural and religious backgrounds, different gender, and diverse political views, while maintaining impartiality and objectivity;
  • Demonstrated gender awareness and sensitivity, as well as the ability to integrate a gender perspective into tasks and activities;
  • Cultural sensitivity and judgment. 


Remuneration Package   

Monthly remuneration, subject to social security deductions is 3183.66 Euro/month. Social benefits will include participation in the Cigna health insurance scheme and the OSCE Provident Fund. Appointments are normally made at step 1 of the applicable OSCE salary scale. At the discretion of the appointing authority a higher step may be approved up to a maximum of step 3 subject to specific conditions. 
For more details please visit the OSCE website employment section at All qualified applicants are strongly encouraged to apply online, using the OSCE online application link. 

Please note that applications received after the deadline, submitted in different formats than the OSCE Application Form or in other languages than the English language will not be considered.

The OSCE is committed to diversity and inclusion within its workforce, and encourages the nomination of qualified female and male candidates from all national, religious, ethnic and social backgrounds.

The OSCE retains the discretion to re-advertise the vacancy, to cancel the recruitment, to offer an appointment at a lower grade or to offer an appointment with a modified job description or for a different duration.

Additional Information
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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