Trauma Informed Care Specialist
El Paso (United States of America)
The Trauma-Informed Care Specialist provides a combination of program oversight and supportive supervision and will partner closely with IRC’s Headquarters’, RAI Safety, Education and Wellness technical unit, and Duty of Care teams to provide high-quality technical support and supervision for teams providing support to Afghan evacuees on military bases. This position will promote an environment that supports a sense of safety for individuals who have experienced trauma by helping to ensure the implementation of trauma-informed practices through onboarding, staff coaching, training, and where needed, the development of resources, guidance, policies and processes. The Trauma-Informed Care Specialist will consider staff needs, context of services, and available resources when developing and implementing a plan to address gaps and build on identified strengths.
·Regularly meet with program staff, interpreters, and other client-facing NGO staff to provide opportunity to increase competence and confidence
·Provide professional development training and one-to-one coaching, including trauma informed care on-site staff onboarding, to ensure that work is trauma informed, strengths-based, and client centered
·Encourage work practices that are considerate of and promote equity in regards to: race, color, national origin, religion, gender, gender expression, sexual orientation, age, disability, marital status, and legal status.
·Liaise with on-site leadership to identify needs, gaps, and opportunities, escalate issues of concern, and to best operationalize practices that prevent burnout and secondary trauma within the context.
·In the absence of other qualified providers, act as point of escalation for consultation on cases that require expert-level clinical skills (i.e., suicidal ideation, psychosis, decompensation) to ensure that services are ethical and aligned with industry and IRC best practices and policies
·Partner with stakeholders to map resources and referral pathways as needed.
·Establish regular space for emotional reflection and development of resilient personal qualities to support sustainable work and ensure staff have access to Duty of Care Resources
·Serve as a resource for staff and teams in distress, such as carrying out employee communications, liaising with local health departments, advising leaders on response, and connecting staff with appropriate internal and external health resources.
·Encourage staff to identify and draw upon existing strengths and resiliency, practice self-care, and connect to Duty of Care
·Other duties as assigned.
Positions reports to:Site Leads on U.S Military bases with a Management in Practice (MiP) line to Technical Advisor for Mental Health and Psychosocial Support, RAI.
·Master’s degree in Social Work, Counseling, or related field
·Two - five years of related professional experience working in the field of mental health, experience in emergency settings and/or with frontline responders a plus
·Experience working flexibility in a stressful environment with multiple stakeholders
·Knowledge of trauma-informed theories, principles, and practices (includes multi-faceted understanding of concepts such as community trauma, intergenerational and historical trauma, parallel processes, and universal precautions)
·Experience working with refugees, asylum seekers, and others who have been forcibly displaced
·Experience collaborating across sectors and teams to achieve collective impact
·Ability to be a pro-active self-starter while also maintaining a healthy flow of communication and working within a cross-sectoral team
·Broad knowledge and experience in workplace health and wellbeing, change management, and process improvement
·Highly developed interpersonal skills including active listening, emotional de-escalation, patience, and compassion
·Fluency in English, written and spoken. Fluency in Pashto and/or Dari a plus, but not required.
·Service-oriented leadership skills
·Strong analytic problem-solving skills
·Ability to work both independently and in a dynamic, cross-functional global team structure
·Highly proficient in Microsoft Office suite
·Ability to manage and work through change in a proactive and positive manner.
·IRC will provide lodging accommodation at the Assignment Locations during the assignment period as well as travel accommodations to and from Assignment Locations
COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity.We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
IRC et les employés de IRC doivent adhérer aux valeurs et principes contenus dans le IRC WAY (normes de conduite professionnelle). Ce sont l’Intégrité, le Service, et la Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre l’exploitation et les abus, la protection de l’enfant, le harcèlement sur les lieux de travail, l’intégrité financière, et les représailles.