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Assistant Registration and Identify Management Officer

Mexico (United States of America)

  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Mexico (United States of America)
  • Grade: Administrative Services and Support - Generally no need for Higher Education - Administrative support
  • Occupational Groups:
    • Administrative support
    • Refugee rights and well-being
  • Closing Date: 2021-10-24

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IMPORTANT NOTE: This position is advertised to internal and external applicants.

Group 1 Candidates: Current NPO staff members holding an indefinite or fixed-term appointment are eligible to apply to advertised positions in the NPO category at their personal grade and one grade below or above.

External Candidates: All other candidates are eligible to apply to positions in the NPO category as external candidates, including GS staff members holding a university degree and fulfilling eligibility requirements, regardless of grade or length of service, who may apply to any vacant NPO position in their country of assignment for which they qualify. National Professional Officers should be nationals of only the primary nationality of the candidate will be considered for this purpose (nationality recognized by UNHCR as per Staff Rule 4.3) and be locally recruited within the country of their employment. Assistant Registration and Identity Management Officer

Organizational Setting and Work Relationships

The Assistant Registration and Identity Management Officer assists in the management and oversight of UNHCR's registration procedures as well as related activities in the Operation. The Assistant Registration and Identity Management Officer is normally supervised by the Registration Officer. The Assistant Registration and Identity Management Officer assists with the implementation of an operation-specific registration strategy, to ensure that registration is effectively used for the identification of specific protection needs, for the management of operations, and for the achievement of durable solutions.

The Assistant Registration and Identity Management Officer provides day-to-day support to UNHCR staff engaged in registration and related activities (including Reception, Filing and Data Management staff), and monitors the efficiency and quality of registration processes, identity and entitlement documentation activities and population data management.

The Assistant Registration and Identity Management Officer collaborates closely with Protection, Programme, Operational Data Management and Information Management colleagues as well as with Government authorities and partners on the provision of quality population data for the delivery of targeted protection or assistance interventions and programming and planning.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

- Assist in the implementation of appropriate registration strategies and methodologies for populations of concern in compliance with the protection strategy of the operation and ensuring that registration standards are met.
- Assist in the drafting and implementation of operation-specific SOPs for all aspects of registration in accordance with applicable standards and policies, including provisions for the protection of individual data and prevention and identification of fraud.
- Assist in the implementation of appropriate procedures and systems for the assurance of quality registration data through continuous registration and verification exercises, including in the securing and distribution of identity and entitlement documents.
- Assist in conducting regular data quality checks to monitor the accuracy of data collected.
- Assist in the development of mass information campaigns to ensure that persons of concern have accurate information on registration procedures.
- Liaise with Government authorities and partners as necessary for delivery of assistance and other registration-related activities.
- In coordination with the operational data management staff, assist in the timely consolidation and drafting of statistics and registration data reports on persons of concern.
- Contribute to training and internal capacity building of UNHCR staff in registration, including on-the-job coaching and guidance.
- Enforce compliance by UNHCR staff engaged in registration and related activities with UNHCR standards and policies and operation specific SOPs for all aspects of the registration operation.
- In consultation with the supervisor, make decisions relating to the day-to-day operations of the registration unit and ensure registration procedures are efficient and effective.
- Draft and submit reports and statistics related to registration.
- Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
Information Technology, Social Sciences, International Relations, Law or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses
Not specified

Relevant Job Experience
Excellent computer skills particularly in data management.

Prior experience in registration or individual case management, including use of UNHCR proGres software, in refugee and internal displacement situations.
Strong understanding of the principles of and concepts of international protection and UNHCR.
Training in registration, operational data management or information management desirable.

Functional Skills
IT-Computer Literacy
DM-Data Management
IT-IT Refugee Systems & Applications
PR-International protection concepts and principles
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. Core Competencies
- Accountability
- Communication
- Organizational Awareness
- Teamwork & Collaboration
- Commitment to Continuous Learning 
- Client & Result Orientation

Cross-Functional Competencies
- Analytical Thinking
- Technological Awareness
- Planning and Organizing Proficiency in English and Spanish is essential. Only shortlisted candidates will be contacted. No late applications will be accepted.

Shortlisted candidates will be required to sit for a written test and oral interview.

Duration: initially for a period of one (1) year

UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).
See below for this postion's Operational Context
======================================================================================================== OPERATIONAL CONTEXT

The drivers of forced displacement in North of Central America (NCA) remain in place and are worsening in 2021. Despite the sharp decrease during the first half of 2020 in new applications as a consequence of COVID 19, the second half of the year saw an increase of applications and the numbers are drastically increasing in 2021. UNHCR is supporting the Government and other actors to build a stronger asylum system that allows refugees to fully exercise their human rights, from the moment of entry into Mexico, to when a durable solution is found.

UNHCR Mexico has made important commitments to significantly increase its staff and activities to support the work of the Mexican authorities in processing an increased number of asylum claims and ensure protection of its PoC. With the establishment of a joint-work plan, UNHCR has stepped up to support COMAR (Comisión Mexicana de Ayuda a Refugiados) with technical, financial, and human resources to improve the capacity and efficiency of the asylum procedure.

In response to the higher number of persons in need of international protection, UNHCR has gradually increased its response capacity in terms of registration, humanitarian assistance, legal and psychosocial interventions, support to COMAR as well as the establishment of community protection networks. Given the constantly growing numbers of new arrivals to Mexico in general, and in the south in particular, registration of the population is becoming more important. The registration activities are the first step to identifying specific needs of refugees, to be able to activate protection pathways or refer for assistance through CBI.

The Associate Registration and Identity Management Officer is the second highest-ranking staff member in this technical area in CO Mexico and is supervised by the Registration Officer. Although the main tasks will be related assist in the supervision and management of registration activities in UNHCR Mexico, the incumbent is also expected to support the registration teams in the field offices. The closing date for submission of applications is October 24th 2021 (midnight Geneva time).
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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