Sr. HR Manager
New York City (United States of America)
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and in 25 US cities, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home. The IRC Resettlement, Asylum and Integration (RAI) department creates opportunities for refugees and other vulnerable migrants to survive and thrive in the United States and in Europe, providing services to thousands of refugees, asylum seekers, and victims of human trafficking.
The Sr. HR Manager will provide HR support, counsel, and project management to the IRC’s Resettlement, Asylum & Integration (RAI) department, with particular focus on driving awareness, understanding, and adoption of key HR practices and human capital strategies.
This position works collaboratively with HR leaders to ensure that select initiatives are successfully implemented across the network of RAI departments and field offices. The role provides ongoing input to help shape the HR agenda and improvement strategies to enhance the RAI employee experience.
Provide support and drive progress of key bodies of work within a broad range of people management topics:
·IRC Way: model, promote and uphold a culture of values as reflected in our code of conduct, The IRC Way: Standards for Professional Conduct – Integrity, Service, Accountability, and Equality.
·HR Knowledge: serve as a reliable source of HR policies, practices and processes in response to employee and/or supervisor requests, ensuring compliance with internal and external standards and applicable labor laws. Support the development and refinement of key HR lifecycle processes as needed.
·HR Knowledge: monitor, support, facilitate and engage with the Community of Practice of HR Focal Points to build both competency and capability throughout the RAI network.
·Employee Relations: facilitate resolution of escalated issues related to basic employee welfare needs regarding benefits, payroll, HRIS, Leaves of Absence, and general employee questions.
·Employee Relations: lead intake, make recommendations, and support resolution of sensitive employee relations matters and workplace investigations.
·Talent Acquisition: provide review and adjudication for new position requests, standard job descriptions, compensation decisions, and other related recruiting activities.
·Talent Acquisition: provide back-up support to the field offices for recruitment and onboarding of new staff, with the goal to ensure new hire and orientation practices are implemented in accordance with IRC standards.
·Talent Management: participate in core talent activities as relevant for the RAI HQ functions and become proficient in delivering select training and development seminars in partnership with Learning & Development colleagues.
·Employee Exits: monitor and intervene as necessary to ensure IRC standards are met for separation forms, exit paperwork, and exit surveys.
·HR Technical Functions & HR Operations: participate as needed in the planning and implementation of HR initiatives for RAI, including opportunities for improvement around standard processes.
·HR Data & Information: help to maintain shared RAI HR files, and create a monthly dashboard of HR KPI’s including relevant or appropriate analysis, trends, insights and actions.
·Other duties as assigned, including selective support to HR Partners as requested.
·Occasional domestic business travel if needed.
·Bachelor's degree, preferably in Human Resources or Business Administration; or equivalent experience
·1-3 years Human Resources experience in an HR support function or service center.
·Strong working knowledge of at least one human resource discipline including: employee relations, compensation and benefits, performance management, learning and development, organizational development, etc.
·Prior experience leading workplace investigations and supporting the resolution of employee relations matters strongly preferred
·Experience in a large, matrixed organization a plus
Demonstrated Skills and Competencies:
·Foundational knowledge of HR concepts, including Federal & State employment laws
·Excellent written and verbal communication skills. Ability to draft investigation reports concisely and with objectivity and sensitivity.
·Highly learning agile: capable to adapt quickly to change and apply new information and skills to work duties.
·Self-motivated to plan, prioritize and problem solve independently.
·Ability to build and foster effective and positive working relationship with colleagues, and maintain confidentiality to the highest degree.
·Proficient in MS Word, Excel, and PowerPoint; experience in Workday and applicant tracking systems a plus
·Facilitation, Change Management and/or Project Management experience a plus.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.