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ICLA Officer South Sudan Bor

Bor (Serbia)

  • Organization: NRC - Norwegian Refugee Council
  • Location: Bor (Serbia)
  • Grade: Mid level
  • Occupational Groups:
    • Protection Officer (Refugee)
    • Legal - International Law
  • Closing Date: 2021-10-27

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Job Description


Position:                           Information Counselling and Legal Assistant (ICLA) Officer

Number of Positions:    Three (3)

Reports to:                       ICLA Team Leader

Duty station:                   Bor South, Jonglei State (2 positions), Kajo Keji, Central Equatoria state (1 position)

Project number:              BHA-SSFM 2124


Type of contract:            Project Based-12 months (Extension based on performance)

All NRC employees are expected to work in accordance with the organization’s core values- dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.

  1. Role and responsibilities

The Project Officer is responsible for implementation and coordination of the Information, counselling and legal assistance (ICLA) activities in the counties where the project will be implemented in the respective States (Bor South county, Jonglei State and Kajo Keji county, Equatoria state)

Generic responsibilities

The responsibilities depend to some degree on the existing organizational chart of the Country Office (CO) and the size and complexity of the operations.

  1. Ensure adherence to NRC policies, tool, handbooks, guidelines and donor requirements;
  2. Implement the ICLA activities according to strategy, proposals, budgets and plans;
  3. Prepare periodic status reports and other documents as required by management;
  4. Ensure proper filing of documents;
  5. Break down the annual operational plans into weekly, monthly and quarterly implementation plans;
  6. Coordinate with relevant partners;
  7. Ensure that procurement, development and distribution of materials and equipment are timely and according to procedures;
  8. Train and develop team;
  9. Promote and share ideas for technical improvement in order to improve the quality of the activities;
  10. Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist;


Specific responsibilities

  • Provide information, counselling and legal assistance to the NRC’s beneficiaries as per the sub-component in the project
  • Conduct assessments and regular monitoring in IDP, returnee and host communities related to different aspects of ICLA programming;
  • Plan, implement and evaluate community sensitization campaigns and information sessions, counselling sessions, and Legal Assistance on available services, increment of security of tenure, promotion of HLP rights, civil documentation, peaceful coexistence and human rights, and Collaborative Dispute Resolution (CDR) trainings and coaching;
  • Contribute to monitoring & evaluation of the ICLA project, and offer suggestions for improvement where warranted;
  • Upon technical direction from the ICLA Specialist, ICLA Project Coordinator or the ICLA team leader, represent NRC in a professional manner in meetings with government authorities, humanitarian partners and beneficiary communities;
  • Perform other relevant tasks as assigned by the ICLA Team leader and Area management on project deliverables.


Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

•            Other ICLA staff and protection staff including core competency(CC) specialists.

  1. Competencies.

Competencies are important for the employee and the organisation to deliver desired results. Details about NRC’s competencies are to be found in the Competency Framework. Competencies are relevant for all staff and are divided into the following three categories:

1. Value driven competencies

Values are aspirational attitudes and beliefs that influence the way people conduct themselves. NRC’s values are: Dedicated, Innovated, Inclusive and Accountable.

2. Behavioral competencies

These are personal qualities that influence how successful people are in their job. Of the 12 behavioral competencies, the following are essential for this position:

  • Managing resources and achieving results
  • Handling insecure environments
  • Working with people
  • Coping with change

3. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position:

  • Holder of bachelor’s degree in Law or Humanities from a recognized University;
  • Experience working as a Legal aid/access to Justice Project Officer in a humanitarian/recovery context;
  • Previous experience working in complex and volatile contexts;
  • Documented results related to the position’s responsibilities;
  • Knowledge about own manager skills/profile;
  • Fluency in English, both written and verbal.

Context related skills, knowledge and experience (shall be adapted to the specific position):

  • Knowledge of the SS context;
  • Knowledge of Arabic and other local languages an advantage;
  • Good-level competency in computer skills (common Microsoft Windows and Office applications);
  • Proven skills and experience in report writing;
  • Strong organizational and logistical skills and the ability to work with little infrastructure and to function in difficult situations including limited transport options.

Note: All applicants must have a valid South Sudanese Nationality Certificate or Passport


Two (2) positions will be based in Bor county and will require the staff to travel inside and within different areas of Bor and its vicinity.

One (1) position will be based in Kajo Keji County and will require the staff to travel inside and within different areas of Kajo Keji county and its vicinity.

As these positions are for  South Sudanese national, the employee will be responsible for finding his or her own accommodation.

Performance Management

The employee will be accountable for and evaluated on the responsibilities and the competencies, based on NRC’s Performance Management System. The following documents will be used for performance reviews:

  • The Job Description.
  • The individual Work- and Professional Development Plan.
  • The Competency Framework.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

What does it mean?

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