22. Senior Programme Assistant - G6

Organizational Setting

This position is located in the ILO Country Office based in Harare. (CO-Harare).  The Country Office is responsible for programmatic activities in Zimbabwe and Namibia. 

The overall goal of the International Labour Organisation (ILO) is to promote social justice and decent work.  Decent work is central to global efforts to end poverty, and is a means for achieving equitable, inclusive and sustainable development.  The ILO pursues this goal through the implementation of Decent Work Country Programmes (DWCPs), as the main instruments for ILO cooperation with Member States that constitute a programming tool to deliver on national development priorities.  Developed in partnership with ILO constituents at the country level, DWCPs aim to tackle major decent work deficits through efficient programmes and projects built upon the integrated strategic objectives of decent wok and the mandate of the ILO
 

Main Purpose

As a team member, the incumbent provides senior level programming support and is responsible for performing, completing and/or overseeing specialized administrative and programming services related to implementation of the Office’s work programme. The incumbent works in an efficient, effective and client-oriented manner in performing a range of administrative actions related to the design, planning, management, monitoring and evaluation of activities. Work involves using the enterprise resource planning (ERP) system. The incumbent applies the principles of results-based management (RBM) and ensures the correct application of established rules, regulations, policies, procedures and guidelines. The incumbent evaluates and provides inputs into the design and development of improved programming services and delivery processes. 

The incumbent works under the supervision of the Senior Programme Officer. Supervision received is focused on facilitating service delivery, ensuring that agreed results are achieved and that work is coordinated and integrated with related services. Work assignments are generally carried out under minimum supervision with the incumbent operating with a high degree of independence, particularly on operational delivery matters. Work is reviewed for feasibility of recommendations and correctness of end results. Work involving the handling of complex and intricate programming matters including those affecting other related activities of the work unit is also reviewed. 

Working Relationships

Internal contacts are with staff and managers in field offices, project locations and headquarters to provide programme and administrative support and guidance for the resolution of complex issues in compliance with applicable standards. The incumbent regularly liaises with and receives guidance from the Regional Programming Unit.

External contacts are primarily with counterparts in Government, employers’ and workers’ organizations, United Nations (UN) agencies and other international organizations and donors related to the coordination of joint activities. The incumbent shares information and collaborates on the integration of processes or activities, and anticipates and contributes to resolving complex administrative and programming support matters. 
 

Key Duties and Responsibilities

1.    Provide specialized programming support for the formulation of the Office’s work programme and the identification of initiatives, ensuring that required information is included in terms of proposed activities. Conduct searches for information on defined subjects related to assigned country programme outcomes. Perform preliminary analysis of information, including the identification of priority issues and potential technical assistance needs, for possible inclusion in country briefs and reports.

2.    Compile, analyse and disseminate data and other information for programme and budget preparation and for the review of financial and human resource requirements. Coordinate submissions of programme proposals and budget estimates and propose adjustments as required. 

3.    Serve as focal point for programme and/or project administrative matters. Initiate requests, prepare standard terms of reference (TOR) in relation to programme and/or project objectives, obtain necessary clearances, process and follow up on administrative actions and resolve issues related to programme and/or project implementation. Liaise with external partners and attend meetings to provide and gather information.  

4.    Review reports, proposals and expenditure data received from implementing partners to ensure that financial transactions, commitments and authorizations are in conformity with financial rules and regulations. Prepare reports on budget performance comparing approved budgets against actual expenditures and indicating any discrepancies. 

5.    Maintain and update databases. 

6.    Respond to, or redirect to the most appropriate source, complex administrative queries on programme and budget. Draft correspondence and communications related to all aspects of programme and/or project administration.
7.    Keep abreast of changes to programme-related policies, procedures, guidelines and processes and provide guidance and deliver training to staff with the view to building knowledge. Oversee and guide the work of programming and other support staff as required.

8.    Evaluate and propose improvements to work methods and processes. Assess the impact of changes and make recommendations on follow-up actions. Liaise closely with other administrative areas to ensure effective and smooth service design and delivery, recommending improvements on interrelated processes.

9.    Provide administrative support for the organization of seminars, workshops, meetings and other events.  Participate in missions to provide programming and administrative support, as required.

10.    Perform other relevant duties as assigned.

optional section (only if needed)

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Minimum Requirements

Education

Completion of secondary school education. Training in programme and/or project administration.

Experience

Minimum of six years of office support work experience, the majority of which in programme and budget support work and project administration. Experience of working with an enterprise resource planning (ERP) system, in particular programme monitoring and management modules.

Languages

Languages
Excellent command of English and good knowledge of an official national language of the duty station.

Knowledge and Competencies (technical/behavioural)

Good knowledge of programme and/or project administration.
Good knowledge of results-based management (RBM).
Knowledge and understanding of the substantive nature of ILO programmes and activities.
Knowledge of methods and techniques for assessing quality and efficiency of process execution.
Good knowledge of PC software (including word processor, spreadsheet and presentation software) such as Microsoft Office.

In addition to the ILO core competencies [Integrity and transparency, Sensitivity to diversity, Orientation to learning and knowledge sharing, Client orientation, Communication, Orientation to change, Takes responsibility for performance, Quality orientation, Collaboration], this position requires:

Ability to interpret and work within the applicable rules, regulations, policies and procedures.
Ability to adapt quickly to new software and systems. 
Drafting skills.
Analytical skills and attention to detail. 
Ability to coordinate the work of support staff.
Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.