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IT Officer (National Position)

Thailand (Thailand)

  • Organization: IRC - International Rescue Committee
  • Location: Thailand (Thailand)
  • Grade: Level not specified
  • Occupational Groups:
    • Information Technology and Computer Science
  • Closing Date:

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Background/IRC Summary:

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is at work in over 40 countries and 26 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. The IRC has been operating in Thailand since 1975 and currently provides assistance to displaced persons in Tak, Kanchanaburi, Ratchaburi and Mae Hong Son provinces.

Job Overview/Summary:

The IT Officer assisting IT Manager to ensures the operations of efficient and effective communication and IT systems and services for Tak Field Office. Particular emphasis is placed on communication (MS Teams, Email, telephone, and radio systems), computer networks (IT Account, internet, email, server, BOX and office LANs) and maintenance of all computers and office equipment (Tablets, CCTV, faxes, photocopiers, cameras, television, LCD etc). 

Major Responsibilities:

• Provide computer hardware and software support including troubleshooting, system monitoring, and maintenance for Tak Field office within, and ensure all incidents have been recorded in the Service Now IT ticket system in a timely manner.
• Assist IT Manager in development and installation of information systems in collaboration with the IT department to ensure compatibility with existing systems.
• Deploy and maintain new intra-office applications and groupware suites for office connectivity and productivity.
• Work in conjunction with the IT Manager in the testing of new software or systems schema prior to deployment.
• Maintain internet connectivity and computer hardware to be compliant with IRC minimum standards
• Monitoring computer and virus alerts and quickly notify all staff of any viruses that may cause potential damage to computer hardware/ software or stored files
• Support the operations and maintenance of the E-Health Database under the guidance of the external DB consultant.
• Support the USCIS and Prescreening interviews in terms of IT and network setup on site.
• Maintain the proper storage of IT assets (computers, tablets, printers, UPS, etc.).
• Develop IT documentations such as technical and/or user manuals as required.
• Other duties and delegation by IT Department and Supervisor.

• Attend and participate in trainings identified/organized IT Department
• Follow any new procedures and guidelines designated in circulars from IT Department
• Keep abreast of communication, technology and network developments and apply this knowledge to improve systems within the MS office

Key Working Relationships:

Position Reports to:  IT Manager, Mae Sot
Position directly supervises: N/A
Indirect Reporting: N/A
Other Internal and/or external contacts:
Internal: Operations and Program staff
External: Supplier, Vendor, and Agency

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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