Operational Data Analyst

• Function title: Operational Data Analyst
• Reference: NOC-DE-2021-AD/366
• Location: Brussels - Information about living in Brussels
• Nature of competition: Internal and external competition
• Applicable regulations: Staff regulations governing officials of the EUROCONTROL Agency
• Grades for publication: AD5-6-7-8 - Check salary simulations for the basic grade
• Type of post: Administrator (AD5-AD12 )
• Number of posts: 1
• Duration: 5 Year (s)
• Security clearance: None required
• Directorate/Service: DECMA/AIU/OPS - Operational Performance Review
• Competition publication date: 04/11/2021
• Competition closing date: 16/12/2021 (23:59 Brussels time)
• Reserve list: Applicable - See details in the "Useful information" section

Your team

Within the Directorate European Civil-Military Aviation , the "Aviation Intelligence & Performance Review" service is responsible for leveraging EUROCONTROL data and analytical insights to promote Agency’s expertise and coordinating the activities of the Business Intelligence and Statistics service towards the achievement of the overall objectives of DECMA and achieving synergies.

Your role

Your role will be to:

• Manage large amounts of data, in differing formats, from multiple sources to enable effective performance monitoring and reporting of Airspace Navigation Services (ANS) in accordance with the established performance framework.
• Conduct data exploration and analysis using modern data mining techniques and visualization tools to provide insights via the production of various data products (e.g. annual performance review report, performance topic papers, study reports, etc.).
• Interpret trends or patterns in complex data sets, and issue impartial advice and recommendations as support to aviation policy makers.
• Develop top-quality reporting and visuals to be used to communicate with various external stakeholders.
• Contribute to the development of processes and tools to monitor and analyse aviation performance related data.
• Collaborate with internal and external stakeholders to ensure appropriate data provision and effective data management.
• Follow up on new technologies concerning data analysis and stay up to date with the latest practices/methods in field of expertise.
• Carry out any other task in line with the main purpose of the job.

Required qualifications, experience & competencies

• Completed university studies of at least three years in a relevant domain. Higher level of education would be an asset.
• Internal candidates should check on the intranet to see what level of in-house experience is considered equivalent to educational qualifications where appropriate.
• A minimum of 2 years of relevant professional experience, ideally within an aviation/air transport related organisation.
• Experience in interpreting complex data, detecting trends and producing data products (e.g. reports, graphs, etc).
• Experience or knowledge in using analytical and visualisations tools (e.g. Excel, Power BI, R-Studio, SQL Developer, web visualisation tools, etc).
• Experience or knowledge in operational aviation domain would be an asset.
• Technical English drafting skills.
• Analytical thinking: Analyses information and identifies relationships.
• Communication: Fosters two-way communication.
• Customer Focus: Adapts services to respond to customer needs.
• Team work: Fosters team work.
• Creativity and innovation: Applies new approaches.
• Ability to work in a multinational and multicultural environment.
• Professional conduct in line with the corporate behaviours of the Agency, i.e. result-driven, readiness to change, customer focus, integrity and team-player approach.
• The working languages of the Agency are English and French. For this particular job, candidates must be proficient users of English at level C1/C2. The selected candidate will be required to become basic users of French at level A1/A2 before the end of the probation period.
  The levels relate to the Common European Framework of References for languages (CEFR).

Useful information

• Applications will be accepted from nationals of EUROCONTROL Member States only.
• This is an appointment for a determined period of 5 Year (s). It could be extended up to a maximum of 9 years or converted into an undetermined contract. Before being established in the post, the external candidate will be requested to provide certified copies of his/her degrees and successfully serve a probationary period of 9 months.
• Internal candidates appointed to an established post or for an undetermined period: If successful, the staff member will be appointed under the conditions set out above, while maintaining the previous terms of employment regarding his/her appointment (whether for an undetermined period or to an established post). At the end of the period of  employment as mentioned above, if the assignment to this post is not extended or its duties do not become of a lasting nature, the staff member will, in accordance with the service regulations, be transferred to another post corresponding to his/her last type of post, grade and function group.
• Internal candidates appointed for determined period: If successful, the person will continue his/her current type of appointment if compliant with duration limits laid down in Annex Xb of the Staff Regulations/General Conditions of Employment.
• The successful candidate shall be appointed at the grade in the function group and to the type of post indicated in the vacancy notice, or, if a group of grades has been published, in principle at the basic grade.
• In case of reserve list: Suitable candidates, however not selected to fill the post, will be placed on a reserve list for similar functions. The period of validity of reserve list is 1 year from the closing date of applications .
• Information on salary and benefits can be found on the web page: http://jobs.eurocontrol.int/what-we-offer
• EUROCONTROL is committed to non-discrimination and equal opportunities. In the event of equal merit, preference may be given to the applicant from the under-represented diversity characteristics in order to complement diversity of teams and rebalance the workforce.
• Candidates should read the tips on how to apply. Item 1 includes information on the EUROCONTROL competency models (technical & behavioural) – Candidates should refer to the behavioural competency model to know the behaviours expected for the different levels.