Refugee Social Services Intern
Glendale
- Organization: IRC - International Rescue Committee
- Location: Glendale
- Grade: Internship - Internship
-
Occupational Groups:
- Social Affairs
- Refugee rights and well-being
- Closing Date: Closed
SCOPE OF WORK: The primary role of the RSS Intern is to provide comprehensive, culturally appropriate client-centered case management services for program participants, including connecting to community services and resources, and helping problem solve barriers to assist clients with reaching self-sufficiency and independence. This position is also responsible for assisting with administrative tasks including data entry and tracking and case note documentation.
RESPONSIBILITIES:
- Conduct check-in calls with active and potential RSS clients
- Use culturally sensitive and linguistically appropriate communication with clients
- Connect clients to internal IRC services and community resources and services as appropriate
- Assist clients in completing applications for public benefits and financial assistance programs
- Document all client communication and services in appropriate databases
- Coordinate with RSS case workers and other direct services teams within IRC
- Perform data entry and tracking
- Upload documents into appropriate databases and ensure client information in file is updated
LEARNING OUTCOMES:
- Gain basic case management skills
- Become comfortable utilizing interpretation services for client contact
- Gain understanding of local resources and services available for vulnerable populations
This vacancy is now closed.
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