Cross-Functional Business Analyst

• Function title: Cross-Functional Business Analyst
• Reference: NOC-NM-2021-AD/373
• Location: Brussels - Information about living in Brussels
• Nature of competition: Internal and external competition
• Applicable regulations: Staff regulations governing officials of the EUROCONTROL Agency
• Grades for publication: AD7-8 - Check salary simulations for the basic grade
• Type of post: Administrator (AD5-AD12 )
• Number of posts: 1
• Duration: 5 Year (s)
• Security clearance: None required
• Directorate/Service: NMD/TEC/IAS - IT Strategy & Architecture Unit
• Competition publication date: 11/11/2021
• Competition closing date: 09/12/2021 (23:59 Brussels time)
• Reserve list: Applicable - See details in the "Useful information" section

Your team

Within the Network Management Directorate ,  "Technology" develops and maintains NMD's mission-critical systems, including all NM ops systems, the related communications facilities and technical infrastructure, and supports the Agency's IT solutions and services (excluding Maastricht Center).

Your role

Your role will be to:

• Develop a cross-functional approach to business analysis and identify impact across the various business domains.
• Analyse, evaluate and define business requirements ensuring that both functional and non-functional requirements are identified and delivered.
• Anticipate risks and issues, and ensure requirements fit into the vision of the digital transformation.
• Establish priorities with business partners and contribute to roadmaps and plans to ensure that Network Manager’s IT is utilized correctly, and the needs of the business are met.
• Collaborate with business partners and architects, and follow up delivery with various IT providers.
• Produce and maintain technical and process flow documentation.
• Keep up-to-date on the latest process and technological advancements in field of responsibility.
• Carry any other task in line with the main purpose of the job.

Required qualifications, experience & competencies

• Completed university studies of 4 years.
• Internal candidates should check on the intranet to see what level of in-house experience is considered equivalent to educational qualifications where appropriate.
• A minimum of 5 years’ of relevant working experience.
• Experience with business analysis and requirements engineering.
• Experience with complex business and technical analysis (e.g. mission critical systems).
• Modeling skills (e.g. UML, Archimate).
• Knowledge of Air Traffic Management will be an asset.
• Ability to apply a long-term and enterprise wide perspective to tactical problems.
• Technical writing skills in English.
• Problem solving: Solves complex problems and provides effective solutions.
• Analytical thinking: Applies methodical approach to complex information.
• Communication: Fosters two way communication.
• Customer focus: Adapts services to respond to customer needs.
• Quality focus: Sets and fosters high quality standards.
• Ability to work in a multinational and multicultural environment.
• Professional conduct in line with the corporate behaviours of the Agency, i.e. result-driven, readiness to change, customer focus, integrity and team-player approach.
• The working languages of the Agency are English and French. For this particular job, candidates must be proficient users of English at level C1/C2.  The selected candidate will be required to become basic users of French (A1/A2) before the end of the probation period. The levels relate to the Common European Framework of References for languages (CEFR).

Useful information

• Applications will be accepted from nationals of EUROCONTROL Member States only.
• This is an appointment for a determined period of 5 Year (s). It could be extended up to a maximum of 9 years or converted into an undetermined contract. Before being established in the post, the external candidate will be requested to provide certified copies of his/her degrees and successfully serve a probationary period of 9 months.
• Internal candidates appointed to an established post or for an undetermined period: If successful, the staff member will be appointed under the conditions set out above, while maintaining the previous terms of employment regarding his/her appointment (whether for an undetermined period or to an established post). At the end of the period of  employment as mentioned above, if the assignment to this post is not extended or its duties do not become of a lasting nature, the staff member will, in accordance with the service regulations, be transferred to another post corresponding to his/her last type of post, grade and function group.
• Internal candidates appointed for determined period: If successful, the person will continue his/her current type of appointment if compliant with duration limits laid down in Annex Xb of the Staff Regulations/General Conditions of Employment.
• The successful candidate shall be appointed at the grade in the function group and to the type of post indicated in the vacancy notice, or, if a group of grades has been published, in principle at the basic grade.
• In case of reserve list: Suitable candidates, however not selected to fill the post, will be placed on a reserve list for similar functions. The period of validity of reserve list is 1 year from the closing date of applications .
• Information on salary and benefits can be found on the web page: http://jobs.eurocontrol.int/what-we-offer
• EUROCONTROL is committed to non-discrimination and equal opportunities. In the event of equal merit, preference may be given to the applicant from the under-represented diversity characteristics in order to complement diversity of teams and rebalance the workforce.
• Candidates should read the tips on how to apply. Item 1 includes information on the EUROCONTROL competency models (technical & behavioural) – Candidates should refer to the behavioural competency model to know the behaviours expected for the different levels.