Information Management Specialist

WHO ARE WE?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced. All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

ABOUT THE JOB

The Information and Knowledge Management Specialist at DRC Country Programme in Afghanistan leads the strategic planning and implementation of all IM processes and activities required to improve programme quality over the course of project implementation and ensure and demonstrate positive impact on beneficiaries’ lives. S/he plays a fundamental role in establishing and maintaining an effective learning system that helps Programme teams to make iterative improvements to design and implementation.

Responsibilities:

Data collection tools development and management

• Lead the development of relevant and quality data collection tools for quantitative and qualitative research related to the sectors we work with (Economic Recovery, Emergency, Protection, and Mine Action)
• Coordinate with technical unit and Partnership team on the review of relevant tools for inputs
• Code and manage tools in KOBO, as well as creating hard copy formats for tools
• Train teams on how to code tools in XLS formats

Data management, analysis and use

• Manage the country-level data in KOBO on the back-end, including managing the data security of all country accounts. 
• Generate country-level dashboards, linked to the Indicator Performance Tracking Tables (IPTTs) as well as Output and Activity trackers across all sectors and provinces. 
• Support teams in generating maps, and tracking population level data when needed
• Support in database design, and develop a centralized system in which all country data can be input and managed.

Coordination

• Coordinate and consolidate area level IPTTs and output data
• Coordinate with technical staff (Coordinator or Specialist) on IM processes
• Coordinate with Country Office staff and Area level staff on compiling data, and producing reports
• Coordinate with Protection Information Officer in linking dashboards with Protection data

Accountability

• Closely coordinate with and support the Accountability Officer on the CRM tools, database, and management of CRM data, including data security

Technical management and capacity-building

• Train and support area office teams in managing area-level data in KOBO, including ensuring data security
• Guide the area-level teams on how to generate dashboards at the area levels.
• Train and guide teams on best practices in regards to database design, data quality checking, mapping, and generating dashboards (using PowerBI and Excel)

Others 

• Assist in other tasks as required by the MEAL Manager, including extensive support to other programmes / sectors whenever deemed necessary

ABOUT YOU

To be successful in this role you must have:

Experience and technical competencies: 

• Minimum 3 years of relevant experience within the humanitarian field
• Minimum 3 years of relevant working experience in database or information management
• Demonstrated knowledge on different platforms on Information Management, including PowerBI, Tableau, or other platform
• Experience in working in complex and volatile contexts
• Capacity to think critically and analyse quantitative and qualitative data
• Capacity to produce high-quality reports and analysis
• Advanced skills in Word, PPT, Excel, KOBO
• Strong inter-personal, communication and leadership skills
• Strong planning and organizational skills
• Demonstrated commitment to meet deadlines and high degree of autonomy in his / her work
• Knowledge of SQL, Python, QGIS/ArcGIS not required, but an added value

Female applicants:

• Interested qualified female candidates with a minimum of 3 years of relevant working experience in IM filed.
• Female in DRC who travel for official trips will be allowed to travel with a Moharam and the travel/accommodation cost will be incurred by DRC.
• Female mothers who work for DRC are eligible for Day Care cost for their children up to the age of 6.

Education/qualifications:

• Bachelor Degree in Information Technology, Information Management, Computer Science, or other related field
• Masters, Diplomas or Certification in M&E, IMS, SQL, GIS, or related fields an added value

Languages:

• Fluency in English, both written and verbal
• Ability to work in both Dari and/or Pashto

We Offer:

• Salary and conditions will be in accordance with DRC salary scale

Application process:

Interested? Then apply for this position, all applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered.

Applications close 30 November-2021.

Female candidates are highly encouraged to apply