The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org.

CHAI’s global malaria program provides direct technical and operational support to countries around the globe to strengthen their malaria programs and reduce the burden of this preventable, treatable disease. We support governments to scale up effective interventions for prevention, diagnosis, treatment, and surveillance, with the goals of sustainably reducing the number of malaria-related illnesses and deaths worldwide in the short term and accelerating progress towards malaria elimination in the long term.

Role Overview

The Technical Writer will be responsible for developing and editing a variety of materials that effectively articulate the work of CHAI’s malaria program to both internal (CHAI country and global teams) and external (donors, partner organizations, governments) audiences. He/she will work closely with the Global Malaria Operations Director to develop a knowledge management and written communication strategy for the team that ensures best practices and lessons learned are appropriately documented and shared, and will lead implementation of that strategy across the team. This work will require the Technical Writer to build relationships and work cohesively with staff across the global malaria program. Writing assignments will include donor reports and proposals, content for CHAI annual reports, compelling case studies, and presentations, among others. The Technical Writer will be responsible for managing timelines with relevant content contributors.

A successful candidate will be highly motivated and hard working with exceptional organizational, problem-solving, and communication skills. CHAI places great value on relevant personal qualities including resourcefulness, tenacity, independence, patience, humility, and strong work ethic.

• Develop a knowledge management and written communication strategy for the global malaria program that outlines which projects should be documented, appropriate format(s) and content for the documentation, and how best to disseminate the resulting documents; revisit and revise the strategy as needed
• Lead implementation of the knowledge management and communication strategy; this will involve working closely with program staff to develop and disseminate written documentation (e.g., case studies, slides) in order to facilitate knowledge sharing across the organization and with external partners
• Contribute to the development and editing of donor proposals and reports, ensuring that content is clear, cohesive, and written with a consistent voice
• Proofread and edit other program materials (e.g., white papers, reports, presentations, etc.) to ensure program deliverables meet high quality standards
• Track publications completed by the team, and monitor progress on those in development or planned
• Develop and implement a strategy for organizing best practice documentation in a way that is intuitive and easily accessible
• Develop tools to facilitate knowledge management efforts within the team
• Other responsibilities as needed

• Bachelor’s degree required
• Minimum of three years of relevant work experience (e.g., science writing, editing, publishing, communications, or other relevant fields)
• Proven technical writing, copywriting, and/or copy editing experience
• Exceptional written communication skills, including the ability to develop and effectively communicate key messages, edit content provided by others in a way that improves readability yet maintains the intended messaging and intent, design visually-appealing documents, and prepare compelling presentations
• Experience writing on complex topics in different styles and for various audiences
• Demonstrated ability to rapidly absorb and synthesize a broad range of new information
• Exceptional attention to detail
• Proactive and self-driven, with a positive outlook and flexibility to work with individuals with different work styles and priorities
• Entrepreneurial mindset, including the ability to work independently and propose and implement new forms of communications
• Ability to handle multiple tasks simultaneously, set priorities, and organize and manage details
• High level of proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word
• Experience with Box and/or other file management program

Advantages:

• Master’s degree in communications or public health
• Familiarity with global health issues
• Experience in publication process management and coordination
• Experience in proposal development/writing
• Empathic communicator, ability to see things from the other person’s point of view

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