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Information Management Officer (Education), NOA, FT, East Jerusalem, SOP #118403

East Jerusalem (Palestinian Territory)

  • Organization: UNICEF - United Nations Children’s Fund
  • Location: East Jerusalem (Palestinian Territory)
  • Grade: NO-A, National Professional Officer - Locally recruited position - Junior level
  • Occupational Groups:
    • Education, Learning and Training
    • Statistics
    • Project and Programme Management
    • Documentation and Information Management
    • Operations and Administrations
    • Sustainable Business Development
  • Closing Date: 2022-01-24

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UNICEF SOP is looking for a dynamic Information Management professional to join our team. If you are a committed, creative professional and you would like to make an active and lasting contribution to build a better world for children, we would like to hear from you.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Education

UNICEF in the State of Palestine works to uphold the rights of children to access services and protection, from early childhood through to adolescence. Our objective is to ensure that every child in the State of Palestine (Gaza, West Bank, including East Jerusalem), irrespective of background or circumstance, has an equal chance to fulfil their potential.

To learn more about working in Palestine please visit:

How can you make a difference?

As the Education Cluster Information Management Officer (IMO), within the Cluster Coordination team, you will be responsible to manage the collection, analysis and sharing of information that is important for the Education Cluster members in State of Palestine to make informed, evidence based, strategic decisions. The IMO will also manage the data collection, analysis and presentation of the Cluster led mechanism for Education Incidents monitoring and reporting. The IMO reports to the Education Officer (Cluster Coordinator) and supports the cluster with the data and information required to make programmatic and advocacy decisions. Assist the Education cluster members with information in a way that is easily understood by the cluster members and the management and the decision makers to make important interpretations on the findings.

Major tasks to be accomplished:

Data Gathering, Tools and Process:

  • Gathering of information from cluster partners, government authorities, and local civil society organizations on informing decisions, including violations against education data, school vulnerability data and needs assessments. 
  • Identify and maintain an updated secondary data and information sources as part of the HNO development.
  • Adapt appropriate existing IM tools by including available local and global resources and utilize them in disseminating information among cluster partners.
  • Identify bottlenecks of information collection, analyze them to develop and mitigate appropriate supportive strategies by providing a timely, added value service to all stakeholders.

Needs Assessment:

  • Design data collection tools, ensure that the purpose and use of all data collected is clear, questions are simple, highlight expected obstacles; organize and manage the data input, and present data for the sector/cluster.
  • Lead on compiling assessment results from all partners and analyze the information coming out of these assessment in reader friendly tools.
  • Lead on Inter Cluster assessments and Multi Sectorial Needs Assessments with OCHA and the ICCG.

Reporting on Violations Against Education:

  • Collect, review, and analyze incidents and violations reports. And compile the violations data provided by cluster partners in one database, as well as manage the education cluster online reporting database.
  • Liaise with OCHA to align the cluster mechanism data into OCHA's databases (Protection of Civilians Database and dashboards)
  • Support the Cluster coordinator in developing regular violations against education reports, and lead on producing graphs, maps and infographs to include in these reports.


  • Manage the "Who does What Where When" database and derivative products, such as maps and dashboards;
  • Identify needs and gaps for the sector;
  • Inventory of relevant common Cluster data sets, including population data disaggregated by age and sex;
  • Development of simple, user-friendly emergency sector monitoring reporting formats in consultation with the Ministry of Education, cluster partners and other key stakeholders
  • Manage data on the humanitarian requirements and contributions (financial, material, human as appropriate)

Dissemination and Access to Information for Stakeholders

  • Manage inventory of relevant documents on the humanitarian situation, i.e. mission reports, assessments, evaluations, etc.;
  • Develop simple and effective methods for proper information sharing and effective communications with all stakeholders. When required consider translation into local languages. 

Information Management Intra and Inter-Cluster Liaison

  • Liaise with OCHA and IM Focal Points in other sector and clusters to share and gather information to prepare sector response and decisions
  • Coordinate with OCHA to establish the systems and processes needed for effective information sharing with cluster partners related to inter-cluster coordination
  • Liaise with local and national authorities on data, particularly to assess and access existing information
  • Liaise with UNICEF Monitoring and Evaluation experts to gather and share information, especially for background data and sources of information in-country

Training and capacity building of cluster partners

  • Promote and support IM training of other UNICEF staff, cluster partners, Government and humanitarian personnel and capacity building of humanitarian partners, as required.

For more details, please visit the attached Download File Education Cluster IMO JD.pdf

To qualify as an advocate for every child you will have


  • University Degree in Data management, Geography, sociology or other social science field is required. 


  • A minimum of one year of professional experience in data analysis information management, management of database and geographic sciences.

Language Requirements: 

  • Fluency in English and Arabic.

For every Child, you demonstrate

UNICEF's values:

  • Care, Respect, Integrity, Trust, and Accountability

UNICEF competencies

  • Demonstrates Self Awareness and Ethical Awareness (1)
  • Works Collaboratively with others (1)
  • Builds and Maintains Partnerships (1)
  • Innovates and Embraces Change (1)
  • Thinks and Acts Strategically (1)
  • Drive to achieve impactful results (1)
  • Manages ambiguity and complexity (1)

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

For this position, suitable male candidates are especially encouraged to apply.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Child Safeguarding remarks: 

This position is not considered an elevated risk role. However, UNICEF reserves the right to conduct further vetting/ assessment within the scope of child safeguarding as appropriate.


Only shortlisted candidates will be contacted and advanced to the next stage of the selection process.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

What does it mean?

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