Human Resources Assistant

OBJECTIVES OF THE PROGRAMME

The objectives of the Human Resources Unit are to carry out in an efficient and timely manner, all human resources activities for the WHO Regional Office for Africa and 47 countries in the African region, including position classification, recruitment, contract administration, policy formulation and staff development and to provide advice on personnel matters to senior management and approximately 2700 fixed and short term staff members in the region.

DESCRIPTION OF DUTIES

1. Initiates, completes, reviews and processes for the authorization by supervisor documentation related to all aspects of staff contract administration, HR operations including HR related queries and claims, pertaining to employment conditions, benefits and entitlements, separation formalities and indemnities;2. Provides support to the HR Officer/operations: prepares correspondence and monitors the processing and implementation of contract administration actions, staff entitlements and benefits, separation formalities;3. Provides general administrative and secretarial support in the human resources operations area, including :- Compiling statistics on staffing and workforce in the region (staff distribution by category, location, gender, age group, occupational groups, contract types);- Drafting correspondence on own initiative or as requested;- Attending to staff members' queries, provide guidance and responses, escalate complex queries; monitor and make follow ups for solutions;- Brief staff members on basic HR policies, information on entitlements;;- Preparing all correspondence relating to separation formalities and ensuring that relevant forms for insurance of luggage, exit medical examination, pension forms are dispatched;- Processing annual dependency status verification form and issuing personnel action for any change; 4. Inputs and maintains all records related to status and entitlements of staff in GSM and issue HR statistical and data management reports;5. Performs other related duties/responsibilities as required.

REQUIRED QUALIFICATIONS

Education

Essential: Completion of secondary school or equivalent, and training in personnel/human resources management.
Desirable:

Experience

Essential: At least 8 years of experience in administrative positions, preferably in WHO in functions encompassing personnel matters. Experience in interpreting personnel rules and procedures as well as administration of staff entitlements.
Desirable: An in depth knowledge of WHO Rules and Regulations, WHO Manual, and experience or knowledge of staff entitlements highly desirable.

Skills

Work requires maintaining up to date knowledge on any changes to Staff Regulations and Rules as well as standard operating procedures. The incumbent is also expected to maintain computer skills including skills expertise in the Global Management System, to the standard of the Organization by self-study or in-house training. Knowledge of WHO rules, regulations, policies and practices would be an asset.

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results

Use of Language Skills

Essential: Intermediate knowledge of English. Expert knowledge of French.
Desirable:

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at XAF 11,368,000 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• Staff members in other duty stations are encouraged to apply.

• For information on WHO's operations please visit: http://www.who.int.

• WHO is committed to workforce diversity.

• WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.