Volunteer Program Management Intern

SCOPE OF WORK: The Volunteer Coordination intern is located in the Development Department, which focus is to establish connections in the community with IRC to gain monetary, in-kind, and volunteer resources for our clients. The intern will support the volunteer program throughout IRC Phoenix and engage volunteers for all departments at IRC.  

RESPONSIBILITIES:  

• Assist with outreach and recruitment efforts with community groups, students, and other organizations. 
• Recruit, screen, orient, train and match volunteers and interns with available opportunities. 
• Assist in updating volunteer and intern resource information. 
• Assist with activities related to volunteer recruitment, training, and retention. 
• Develop resources and communicate with community partners and the IRC community about events and new opportunities within our network through an email newsletter and social media.  
• Assist with other Resource Development needs on an as needed basis, including donation management, external communications, and fundraising. 
• Attend and actively participate in staff meetings and special staff development programs. 
• Assist with the Family Mentorship program including regular check-ins to mentors and follow up with questions.  
  

LEARNING OUTCOMES: 

• Learn how community members can support refugees, asylum seekers, survivors of torture, and other populations that the IRC serves.  
• Learn best practices for operating volunteer programs, including recruitment, placement, management, and data tracking. 
• Learn how to provide culturally sensitive support and interview skills.