Project Manager
Erbil
- Organization: UNOPS - United Nations Office for Project Services
- Location: Erbil
- Grade: Mid level - IICA-2, International Individual Contractors Agreement
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Occupational Groups:
- Project and Programme Management
- Managerial positions
- Closing Date: Closed
Background Information - Job-specific
The IIC was launched in 2015 following an inter-agency assessment into the information and communication needs of displaced populations in Iraq. Responding to one of the most complex humanitarian crises in the world, the Humanitarian Country Team agreed to the establishment of an inter-agency two-way communication and accountability mechanism that allows affected populations to shape their own relief and recovery.
Since its launch, the IIC has handled more than 60,000 calls, giving information to more than 360,000 individuals. Call content ranges from requests for information on humanitarian services, including how to register for food vouchers, to requests for help in dealing with gender-based violence. Feedback ranges from comments on how aid is distributed to suggestions on how to improve humanitarian programmes. The IICIraq IIC conducts monitoring calls to evaluate UN assistance programming. Through established referral pathways, the centre channels caller feedback, complaints, and data to the humanitarian community to improve the way information is shared and to shape how humanitarian assistance is organised and delivered.
The Project Manager is responsible for the day-to-day operations of the project(s) and provides services to the different stakeholders, including donors, partners, and beneficiaries. He/she is expected to meet and exceed the organization’s performance and delivery goals. The Project Manager will perform their duties with transparency and integrity, and in adherence to the humanitarian standards as provided by the Active Learning Network for Accountability and Performance (ALNAP), the Inter-Agency Standing Committee (IASC), and the Sphere Handbook.
Functional Responsibilities
Summary of functions:
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Project Delivery and Performance
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Procedures
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Monitoring and reporting
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Stakeholder engagement
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Quality assurance
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Knowledge management and innovation
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Personnel management
Project Delivery and Performance
|
Procedures
|
Monitoring and reporting
|
Stakeholder Engagement
|
Quality assurance
|
Knowledge management and innovation
|
Personnel Management
|
Education/Experience/Language requirements
- Advanced University Degree in Project Management, Business Administration, International Relations, Political Science, Development Studies, or other relevant discipline is required
- University Degree (bachelor’s degree / first level) in the above mentioned areas or other relevant discipline, with additional 2 years of relevant professional experience will be accepted in lieu of the advanced university degree.
- PRINCE2 Practitioner Certification and/ or an equivalent project management certification is preferred;
- Five (5) years of progressive experience (or more depending on academic credentials) in Project Management with focus on team management, Previous experience in the UN system and/or the UN coordination mechanisms (clusters, UNHCT, etc.) is desired;
- Previous experience in a humanitarian/development or conflict/post-conflict setting is required
- Previous experience in Iraq and/or in the Middle East region is a strong asset;
- Previous experience in Accountability towards Affected Populations (AAP) programming is preferred;
- Experience of working with contact/ information centres, databases, and archive systems in humanitarian crisis is preferred;
- Knowledge of protection principles and data protection standards is preferred;
- Experience in handling projects that use call handling technologies, including Cisco and Motorola, data analysis and visualisation solutions such as PowerBI and Tableau, and professional-grade design software (e.g. Adobe Creative Suites) is preferred.
- Fluency in English
- Working knowledge of Arabic is highly desirable
Competencies
Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above) |
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion. |
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. |
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). |
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. |
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. |
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. |
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. |
Additional Considerations
- Please note that the closing date is midnight Copenhagen time
- Applications received after the closing date will not be considered.
- Only those candidates that are short-listed for interviews will be notified.
- Qualified female candidates are strongly encouraged to apply.
- Erbil, Iraq is not a UN Family Duty Station
- UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
- Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
- For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
- For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
- The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.
Contract type, level and duration
Contract type: International Individual Contractual Agreement (ICA) Contract level: I-ICA 2
Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’
For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
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