Knowledge Management Specialist

Details

Mission and objectives

Structured within UNDP’s Regional Service Centre for Africa (RSCA) in Addis Ababa, the Regional Programme for Africa contributes to regional development by addressing cross-border challenges facing the continent and amplifying opportunities related to the priorities and aspirations defined by the African Union and other regional entities. The Regional Programme seeks to address regional issues on the continent by providing programmatic support to countries facing similar challenges where a united front of affected countries is best suited to address the prevalent specific issues. Several flagship projects and initiatives have been developed to fulfill this mandate, including support to the implementation of the African Continental Free Trade Area (AfCFTA), the launch of the Africa Borderlands Centre, and projects to empower youth and women across the continent.

Context

Structured within UNDP’s Regional Service Centre for Africa (RSCA) in Addis Ababa, the Regional Programme for Africa contributes to regional development by addressing cross-border challenges facing the continent and amplifying opportunities related to the priorities and aspirations defined by the African Union and other regional entities. The Regional Programme seeks to address regional issues on the continent by providing programmatic support to countries facing similar challenges where a united front of affected countries is best suited to address the prevalent specific issues. Several flagship projects and initiatives have been developed to fulfill this mandate, including support to the implementation of the African Continental Free Trade Area (AfCFTA), the launch of the Africa Borderlands Centre, and projects to empower youth and women across the continent.

Task description

Under the direct supervision of the Regional Programme Communications Specialist, the UN Volunteer will undertake the following tasks: Knowledge Documentation: • Develop and implement a knowledge management strategy for the Regional Programme and RSCA. • Design and maintain of the RSCA Knowledge Gateway on SharePoint, incorporating the RP Knowledge Management Platform. • Maintain EDMS platform to support Programme Management Support Unit and project teams with knowledge storing. • Draft content, upload and manage the RSCA and RP pages on the UNDP Africa website, while seeking inputs from teams. Knowledge Creation: • Assist and provide advice to technical teams in the preparation of concept notes, knowledge product plans, and strategies for dissemination and monitoring and evaluation. • Work with the knowledge management group at RSCA to ensure quality control and brand management of regional publications, including compliance with the UNDP communications toolkit, corporate branding toolkits and corporate Knowledge Product Quality Assurance Policy (KPQAP). • Monitor and report on the status of the delivery, dissemination and impact of knowledge products. Knowledge Sharing: • Plan and conduct regular trainings for knowledge focal points on tips for storing, sharing and managing information. • Send quarterly reminders sharing new features, updates and resources on the Gateway to all staff. • Work with Regional Programme, BERA and RBA communications focal points to enhance the visibility of knowledge products, including through joint launch events with partners. • Liaise with the RSCA working groups on learning, data management, communications and partnerships to enhance the visibility of the RSCA and RP on external platforms and encourage learning and co-creation on internal platforms e.g. through the organization of thematic information sessions, onboarding packages for staff, etc. Skills and experience description: The Volunteer will work with the Regional Programme Team under the supervision of the Regional Programme Communications Specialist to develop a knowledge management strategy for the Regional Programme and RSCA and provide technical support in standard-setting, quality assurance and planning of knowledge products. The Knowledge Management Specialist will also be responsible for support the design, implementation and maintenance of the RSCA Knowledge Gateway on SharePoint as a platform for knowledge sharing, knowledge creation and knowledge documentation.