Full Stack Developer/Integration Specialist

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

Job Title: Full Stack Developer/Integration Specialist 

Division: PPF - Private Partnerships and Fundraising Division

Duty Station: working remotely

Type of Contract: full-time regular Consultant

Duration: 11 months (expected start in January 2022)

Deadline for applications: 12.12.2021

ORGANIZATIONAL CONTEXT

The United Nations World Food Programme (WFP) is the world’s largest humanitarian agency working to create a world with zero hunger. WFP and its partners believe that no child should go to bed hungry and that individual and collective wellbeing can only be achieved if all children, women and men get the nutritious food they need to lead healthy, dignified lives. Each year, WFP assists 86.7 million people in 83 countries.  Every day, some 5,600 WFP-chartered trucks are on the road, 92 planes are in the air and 20 ships are at sea. These numbers speak to WFP’s unparalleled reputation as an emergency responder, one that is often the first on the scene in the most difficult environments. WFP also works with partners to strengthen the resilience of communities most vulnerable to hunger and malnutrition through long-term development programmes aimed at boosting food security, local economies, education, employment and gender equality.  While hunger and malnutrition are the world’s largest solvable issues, the needs are still immense and growing. 821 million people in the world suffer from chronic hunger.

To get to a world with Zero Hunger faster, WFP is investing in and growing private sector fundraising and partnerships to reach more people. The Private Partnerships and Fundraising Division (PPF) is responsible for engaging the private sector (corporations, individuals, foundations) through high-impact partnerships in support of WFP's strategic priorities, and through individual giving to build and retain support from the general public worldwide. PPF strives to mobilize funding, technical assistance, innovative solutions and visibility and awareness to help WFP fulfil its mission and operations. PPF also provides guidance to WFP Regional Bureaux (RB), Country Offices (COs) and HQ Functional Units on partnership development, best practices, compliance and rules and regulations for engaging with the private sector.

Joining PPF is an exciting opportunity for experienced professionals to co-develop and implement our new private                                   partnerships and fundraising strategy.

WFP is committed to growing private sector fundraising with a focus on individual giving. It is recognized as a fundraising channel that has been successfully used by other UN agencies for whom it generates the bulk of their private sector income. In addition, individual giving can provide a high proportion of unrestricted income which is critical to supporting the long-term goals of country strategic plans (CSPs). Private Partnerships & Fundraising Division (PPF) is committed to foster individual giving as a significant strategy for growth during 2020-2025.

The proposed focus of the development of individual giving is through a digital-first strategy and as part of this WFP is upgrading its systems and infrastructure to receive and process donations from individuals as well as the systems to store and manage supporter information. The aim being that WFP can engage with supporters in their preferred channels and maximize their long-term support for the cause of zero hunger through frictionless constituent experience.

PURPOSE OF THE ASSIGNMENT

WFP has selected a range of technology components to support this strategy, which is delivered through a customised SaaS fundraising platform to securely collect supporter information and payment; Stripe, PayPal and GoCardless as payment systems; Salesforce as a supporter data repository and user interface; Salesforce Marketing Cloud for marketing automation; AWS Redshift as a data warehouse and configuring dashboards in Tableau for data visualization.

This role is to provide development and integration support across the full range of technologies used within the fundraising team. The successful applicant for this role will join a motivated, flexible and busy team liaising with stakeholders throughout the department, delivering technical solutions, diagnosing and resolving problems and improving and evolving the system to achieve the objectives of the strategy.

ACCOUNTABILITIES / RESPONSIBILITIES

Full Stack Developer/Integration Specialist will report to the Tech Lead and will collaborate closely throughout the individual giving team

• Contribute to the high quality of the IT solution, covering all aspects including functionality, user experience, and compliance with applicable guidelines (architecture, security, technology stack, user interface, regulatory, corporate policies etc.).
• Seek for continuous improvements, ongoing enhancement and extend the use of the applications to better exploit the functionality of the overall platform.
• Lead or contribute to the delivery of technical solutions, through the development of software components, integration of systems, data warehouse algorithms and automation, working with the technical lead, internal and external stakeholders and suppliers.
• Support the evolution of the data warehouse, liaising with counterpart in the data insights team, by defining, documenting and updating the data model and underlying technical frameworks.
• Support the Individual Giving team in other key priorities as required including problem investigation, diagnose and resolution.

DELIVERABLES AT THE END OF THE CONTRACT

• To evolve the front-end instrumentation frameworks (Google Tag Manager, Google Analytics etc.) to meet the needs of the next generation donation platform. To optimise the instrumentation frameworks to support highest performance, adherence to best practice, whilst meeting the needs of the fundraising teams.
• To deliver required solutions to the acquisition team (Javascript, CSS) to prototype and test potential solutions, to support with the productization of prototypes to deliver longer term solutions.
• To evolve the data warehouse (Stitchdata, AWS Redshift, AWS) to meet the needs of the data strategy. To collaborate with the insights team to deliver the required technical solutions by building data models, automations and integrations (SQL, Salesforce, AWS). To support the timely diagnosis and resolution of data issues, liaising with the insights, acquisition and supporter care teams and delivering short term and longer term solutions.
• To support the technical lead in the evolution and support of the CRM (Salesforce), including development of Apex classes, declarative solutions, automations, user interfaces and integrations with other platforms. Deliver assigned projects and tasks to support the internal and external stakeholders, diagnose and resolve problems.

QUALIFICATIONS AND EXPERIENCE REQUIRED

Education:  

• University degree in Computer Science, IT Engineering, Professional Software Engineer or STEM discipline.

  Experience:

• Minimum 5 years of professional experience in the technology sector.
• Preference will be given to candidates with international experience.
• Experience of the following technologies: HTML, CSS, Javascript, Python, SQL etc.
• Experience of working with AWS technologies including Redshift, Lambda, S3, API Gateway, Kinesis, Route 53, etc.

  Knowledge & Skills:

• Good knowledge of the web environment including modern front end and back end web technologies.

• Strong understanding of UI, cross-browser compatibility, general web functions and standards.
• Experience implementing unit tests, load tests and good understanding of CI/CD pipelines
• Strong grasp of security principles and how they apply to Web applications.
• Knowledge of AWS environment
• Familiarity with Salesforce and Salesforce Marketing Cloud would be useful.
• Ability to work on multiple simultaneous workstreams and tasks, with varying priorities.
• Experience of working in a distributed environment with virtual teams.
• Strong collaboration and communication skills.
• Structured and methodical, with good personal organisation skills.
• Flexible and adaptable to learn new technologies and systems and ways of working.

*Terms and Conditions*

Short-listed candidates can be subject to written assessment.

This consultancy assignment is renewable upon funding.

WFP offers a competitive compensation package which will be determined by role’s responsibilities and deliverables - please note that as per UN WFP policy the offer is not assessed on personal qualifications and expectations.

Visit the website for detailed information on working with WFP: http://www.wfp.org - Click on: “Our work” and “Countries” to learn more about our operations.

Qualified female applicants and qualified applicants from developing countries are especially encouraged to apply.

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

We greatly appreciate your interest in WFP and joining our mission to achieve Zero Hunger by 2030

Saving Lives, Changing Lives!