Health Access Assistant

IRC Background:

Founded in 1933, the IRC is a leading nonsectarian, voluntary organization providing relief, protection and resettlement services for refugees and victims of oppression or violent conflict. In the U.S., the IRC resettles approximately 11,000 refugees per year and provides numerous program services to assist the refugee from their arrival through citizenship. The IRC in Salt Lake City opened it office in 1994 and provides resettlement services through extended case management to newly arrived refugees for up to 24-months as well as over twenty different programs to educate and empower refugees. 

Job Overview:

The IRC SLC Health Program works to ensure that newly resettled refugees have access to comprehensive, linguistically and culturally appropriate medical and mental health services. Under the direction of the Health Empowerment Coordinator, the Health Access Assistant will be responsible for facilitating health access for newly resettled refugees from pre-arrival up to eight months, through scheduling, coordination and transportation.

Major Responsibilities: 

•Schedule and coordinate health screening follow up appointments and referrals, including transportation & interpretation
•Provide transportation for client health/medical/dental appointments 
•Assist clients in ensuring medical bills have been billed to Medicaid
•Schedule and coordinate dental appointments for clients 
•Complete R&P health related case-notes in ETO
•Ensure client health needs are addressed in a timely manner 
•Coordinate immunizations for adult clients
•Support health team staff in teaching clients how to navigate the U.S. healthcare system 
•Comply with all policies and protocols of the agency
•Support overall functioning of Health Programs, projects and initiatives
•Participate in all program meetings and staff development activities
•Other related duties as assigned.