Computing Fellowship: Support Engineer

Company Description

At CERN, the European Organization for Nuclear Research, physicists and engineers are probing the fundamental structure of the universe. Using the world's largest and most complex scientific instruments, they study the basic constituents of matter - fundamental particles that are made to collide together at close to the speed of light. The process gives physicists clues about how particles interact, and provides insights into the fundamental laws of nature. Find out more on http://home.cern.

Diversity has been an integral part of CERN's mission since its foundation and is an established value of the Organization.

Job Description

You will be part of the IT Support and Quality team and you will mainly collaborate with agile development teams and other stakeholders at CERN. Furthermore, you will have close contact and interact directly with end users.

You will:

• Manage access rights for IT related tools;
• Diagnose and troubleshoot software and hardware issues (e.g. account setup and network configuration);
• Interact with relational databases and data warehouses using SQL;
• Provide/develop tools used internally by the IT Support and Quality team to automate recurring support and configuration tasks (e.g., Java, Python or Bash);
• Maintain, support and enhance existing (legacy) systems;
• Provide end user support and carry out data and software migrations.

Qualifications

Eligibility criteria

• You are a national of a CERN Member or Associate Member State;
• You have a Bachelor or Master degree in Computer Science, Engineering or other related fields;
• You have no more than 4 years’ experience after completing your highest diploma.

Essential skills and experience

• Experience using object-oriented programming languages (e.g. Java)
• Experience with relational databases and SQL (eg. Oracle)
• Experience with the configuration of Windows (Desktop/Server), Linux, MacOS environments
• Capability to express complex technical aspects in terms that are easily understood by end users

Desired skills and experience

• Experience using scripting languages (e.g. Bash, PowerShell, Python)
• Experience in working with data warehouses, data integration / ETL tools, message/event processing systems
• Experience with version control systems (and particularly with Git)
• Initial experience in working in virtualized/containerized environments (e.g. OpenStack, OpenShift)
• Ability to communicate in either English or French and a willingness to acquire the other language rapidly

Please note that CERN Staff members are not eligible to apply for a Fellowship.

Additional Information

CERN would very much like to benefit from your expertise, commitment and passion.  In return, CERN will provide you with:

• An employment contract for between six months (minimum) up to a maximum of 36 months.
• A stipend ranging from 5,305 to 6,586 Swiss Francs per month (net of tax).
• Coverage by CERN’s comprehensive health scheme (for yourself, your spouse and children), and membership of the CERN Pension Fund.
• Depending on your individual circumstances: an installation grant, family, child and infant allowances as well as travel expenses to and from Geneva.
• 2.5 days of paid leave per month.

Your future Life @CERN

Get a glimpse of what it’s like to work at CERN: https://careers.cern/benefits and https://careers.cern/our-people

This is how you can apply:

Please provide the following documents to complete your application:

• A CV;
• A scanned PDF of your most recent relevant qualification;

We recommend to add two recent letters of recommendation, giving an overview of your academic and/or professional achievements. You can upload these letters at the time of application if you have them to hand. You will also be provided with a link as soon as you have submitted your application to forward to your referees to upload their letters confidentially. Please note this must be done before the closing date.

All applications should reach us no later than 27 January 2022.