Knowledge Management Officer
Mission and objectives
UNICEF works in the world’s toughest places to reach the most disadvantaged children and adolescents – and to protect the rights of every child, everywhere. Across more than 190 countries and territories, we do whatever it takes to help children survive, thrive and fulfill their potential, from early childhood through adolescence. The world’s largest provider of vaccines, we support child health and nutrition, safe water and sanitation, quality education and skill building, HIV prevention and treatment for mothers and babies, and the protection of children and adolescents from violence and exploitation. Before, during and after humanitarian emergencies, UNICEF is on the ground, bringing lifesaving help and hope to children and families. Non-political and impartial, we are never neutral when it comes to defending children’s rights and safeguarding their lives and futures.
For 75 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF believes that all children have a right to survive, thrive and fulfil their potential – to the benefit of a better world. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.
Within the delegated authority and under the supervision of the Head of Section or his/her designated mandated representative(s), and in close collaboration with all regional office programme sections, the UN Volunteer ‘UNV Knowledge Manager – Covid response in WCA Region ‘will undertake the following tasks: 1. Work under the supervision of the Knowledge Management Specialist (P3), and the overall supervision of the Regional Chief of Planning, Monitoring and Research section (P5), support the Regional Office ’s (WCARO) overall knowledge management efforts, including documentation of lessons learned, shared practices, production of KM products. 2. support the work of the KM Specialist in the identification of relevant accelerator practices, draft, review, validation and publication of the semestral KRC Accelerating Practices Compendium (KRC AP Compendium) 3. under the guidance of the Knowledge Management Specialist (P3), and the overall supervision of the Regional Chief of Planning, Monitoring and Research section (P5), liaise with the identified Regional Office and Country office colleagues (PME officers, KM specialists, etc.) to obtain all the information needed to either initiate and to finalize systematic documentation of lessons learned and good practices. 4. maintain the RO KM platforms (ECM, KM Focal Point network), and ensure its content is also presented in inter-UN Agencies and UNICEF HQ KM platforms (UNICEF KM Hub, and Yammer CoPs). 5. Contribute to the finalization of KM products (review and basic lay-out of final documents, powerpoint presentations to support webinars, etc.) 6. Support the RO’s activities of knowledge dissemination to colleagues and external partners. 7. Review KM practices of other development partners to suggest KM activities for WCARO to be more visible and influential when sharing the knowledge, it has generated. As an active UNICEF team member, efficient, timely, responsive, client-friendly and high-quality support rendered to UNICEF and its beneficiaries in the accomplishment of her/his functions, including: 1. Technical assistance to COs and other RO sections to systematically support their knowledge management processes and initiatives, such as documentation, validation of KM products, development of tools, sharing of guidance, classification of AP, dissemination and re-use of KM products. 2. Publication of the semestral KRC AP compendium is produced in collaboration with RO sections and selected COs. 3. Support the KM Specialist, COs and other RO sections to systematically document lessons learned and good practices across the region. 4. The maintenance and update of the RO’s KM platforms (Sharepoint, KM Focal Point network, etc. ) with the latest KM developments and links to external and HQ Global KM platforms (KM Hub, Yammer CoPs). 5. Support to the organization and implementation of a KM webinar to portray and disseminate the KRC Accelerator Practices published in the Semestral KRC AP Compendium. 6. Support to the review and validation of KM products of other RO sections, COs and development partners.