Senior Data Analyst
New York City (United States of America)
This Senior Data Analyst role will sit within the Program Quality Support Unit (PQSU) and the Grant Operations & Analytics Team (GOAT). These teams are both part of a group called Technical Excellence, which also is made up of 5 sector-specific Technical Units advising on our main programming areas (Education, Economic Recovery and Development, Governance, Health, and Violence Prevention and Response) across six different regions of the world.
The Senior Data Analyst will be responsible for leading the analysis (and sometimes collection and cleaning) of data relevant to Technical Excellence leaders. This will mean managing and analyzing sophisticated metrics to measure progress across key strategic areas, including program design, client satisfaction, partnerships volume, client reach, research and evidence, programmatic quality assurance, business development, staffing capacity, and more. While some analyses will be repeated (quarterly, for example) other requests may be one-off or require partnership with other departments such as Finance, IT, or technical and implementing program teams. This role will respond principally to inquiries from Technical Excellence leadership asking how we can utilize multiple complex internal datasets and databases to offer management insights into whether we are achieving our strategic goals and where our resources (financial and human) should be allocated. The datasets of focus for the Senior Data Analyst will likely span from budgets and spending data to win rates, grants tracking, time & effort salary tracking, and programmatic data.
The successful Analyst will need to have a (moderate) tolerance for messy or imperfect data sets, and an enthusiasm for working to improve systems from within. This role will be a thought partner as well as analytic support for our strategic plan (Strategy 100) leaders to ensure their targets can be measured, tracked, triangulated, discussed with nuance, and presented clearly. The Data Analyst will also be asked to provide recommendations on system enhancements that would help us capture, store, and better analyze the data needed to answer questions from leadership. As the role evolves, the Analyst will take on a proactive role planning for and coordinating data needs across Technical Excellence, advising on what would help us build a coherent and useful data ecosystem from both available and planned datasets.
The Senior Data Analyst will fill a critical (and in demand!) gap in the department, becoming an organizational expert in multiple large datasets and providing advice to staff at many levels about the best ways to use and compare internal data. The role is a new position, and the ideal Analyst will not just be a skilled, accurate number cruncher, but also a clear communicator thinking creatively to help those less comfortable with our data to plan how to use it for better decision making. The role will focus on people (mentoring colleagues and explaining concepts), processes (cleaning data, statistical analyses, establishing routines for data planning and review), and technology (Power BI visualization, data extraction, and data architecture).
·Analyze grants, finance, and program data from potentially all IRC data collection systems and databases (systems are called BVA/SUN, Integra, OTIS, Annual Statistics, and more)
·Lead, manage, and support analytical projects for Technical Excellence leadership and our strategic plan leaders (Strategy 100), from programmatic analyses to financial analyses to HR analyses to projections and revenue forecasting, to inform decisions on resource allocation and help leaders monitor progress against organizational goals
·Establish routines for data usage and reporting, and lead the continuous improvement of data routines
·Support data reformatting and cleaning necessary to use our data to answer strategic questions
·Help leaders craft metrics and tracking approaches to answer their questions, understanding the limitations of different data sources
·Become an organizational expert on the strengths, weaknesses, and value of different internal datasets
·Help colleagues understand and interpret data
·Coordinate, consolidate, analyze, summarize, and visualize data into meaningful reports for relevant IRC departments
·Support and sometimes lead the preliminary analysis/reporting for Technical Excellence leadership data review meetings and some Leadership Board quarterly strategic review content
·Support other Technical Excellence and Strategy 100 leaders with their preparation for and delivery of internal presentations
Key Working Relationships:
You will report to: the Deputy Director, Program Quality Strategy and the Director, Grant Operations and Analytics Team
·5+ years of progressive work experience connected to data analytics
·Successful experience analyzing complex sets of data and disseminating data that can be used to drive strategy and policy making
·Experience using visualization tools such as PowerBI or Tableau
·Tolerance for imperfect data and an excitement for finding insights in complicated data sources
·Aptitude for and interest in offering creative solutions to problems discovered within our systems and procedures
·Highly collaborative and pro-active colleague with a talent for delivering results with cross-functional groups
·Strong communicator, with experience helping to demystify data for teammates
·Some experience with data governance is a plus
·Experience working with IRC data systems is a plus
·Dedication to diversity, equity and inclusion, and a strong passion for our mission
·Comfortable adapting to new challenges and dynamic priorities, while maintaining professional grace and (ideally!) a sense of humor
·Advanced Microsoft Office skills (Excel, Powerpoint) and experience with organizational information and financial systems
·Excellent written and verbal communication skills in a multi-cultural environment
·University degree in Business Administration, Finance, International Development or a relevant quantitative field, or equivalent work experience
·Fluent in English; French, Spanish or Arabic language a plus
Working Environment (assumes NY office)
·Standard office working environment, flexibility to work remotely a significant amount of the time
·Workspace booked via a desk reservation system in an open-plan office when in person
·Limited travel expected
·This role may require working remotely full or part time depending on pandemic and public health changes
Values and Legal Disclaimers
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct.These are Integrity, Equality, Service, and Accountability.In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
The Program Quality Support Unit (PQSU) and Grant Operations & Analytics Team (GOAT) within Technical Excellence, and the IRC overall, are committed to the values of Diversity, Equality, and Inclusion. At the IRC, our diverse clients, partners, and staff have the power, voice, and agency to shape programs and operations. Within the IRC, we actively work to end all forms of systemic discrimination and foster an inclusive working environment where everyone feels respected, heard, valued, and supported. Our programs seek to reduce disparities in outcomes which are driven by systemic inequality.#LI_GR1