Glendale (United States of America)
Job Overview: The Case Aide provides trauma-informed services to refugees and other qualified immigrants to support a positive resettlement experience and the achievement of client self-sufficiency. The Case Aide carries out activities to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements.
Responsibilities include, but are not limited to:
Carry out timely pre- and post-arrival tasks to ensure each client has living essentials such as housing, food, medical care, and access to transportation, and is oriented to their new environment.
Support efforts to link clients with appropriate educational, health, and social services. Assist clients to attain their established goals, address challenges, and utilize available resources.
Detail client interactions in accordance with program requirements. Input client information in database(s) and assist with tracking and reporting as needed.
Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients.
Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
May provide interpretation services.
Other duties as assigned.