Senior Small Business Development Counselor
San Diego (United States of America)
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is at work in over 40 countries and 24 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.
The IRC’s Center for Financial Opportunity (CFO) helps newly arrived refugees and other low-income individuals reach self-sufficiency by finding entry-level employment and progress to living wage jobs, learn basic financial management skills and build assets, and start small businesses. The IRC's Center of Financial Opportunity hosts a Small Business Development Center, the IRC SBDC, helping small business owners and entrepreneurs prosper by delivering in-language and no-cost business assistance.
The Senior Small Business Development Counselor will support the continued development of the IRC’s Small Business Development Program. This position will assist the Small Business Development Project Manager with program planning and implementation oversight, and quality assurance, ensuring that the SBDC Microenterprise programs including the Small Business Development Center (IRC SBDC) meet established program outcomes per funder and contract requirements and donor reporting.
The Senior Small Business Development Counselor will support the Small Business Development team through increasing the capacity and technical knowledge of Small Business Counselors in the topics of financial analysis and loan packaging. This position will play a key role in providing technical assistance and training to all microenterprise staff, including supporting curriculum development accords multiple sectors. This position will also hold a caseload assisting SBDC clients to start or grow a small business and well as serve as IRC SBDC representative during SDISV SBDC’s finance Committee meetings.
- Serve as local technical advisor for all small business development staff, including conducting regular train-the- trainer sessions and supporting curriculum development across all small business development programs and in particular around business finances and accounting;
- Serve as focal point for all client trainings and TA that requires high-level knowledge in business finances and accounting;
- Provide one-on-one business counseling and management assistance to new and existing businesses in all areas of business start-up and expansion;
- Assist entrepreneurs to become ready for business financing through preparation of loan applications, business plans, and financial statements;
- Underwrite and package loan applications, and present for review to the IRC Loan Committee;
- Conduct individual case management and loan collections, including "off-site" technical assistance visits to the businesses or homes of program participants;
- Proactively facilitate referrals to outside service providers as necessary to meet the diverse needs of the program participants;
- Provide business counseling technical assistance and training to all microenterprise staff and support staff in curriculum development across multiple sectors;
- Ensure necessary steps are taken to obtain and document relevant data in a timely fashion; follow-up with all clients regularly and record all contacts with case notes in SBDC’s database;
- Assist in the developing strategic outreach and recruitment plans for program participants;
- Prepare curriculum and presentation materials for training events and coordinate and implement cohorts on business topics for clients;
- Proactively conduct relevant (local and national) market research for startup and expanding companies;
- Develop templates and support the Small Business Development Project Manager in developing new processes and procedures to streamline service delivery;
- Participate in SDIV SBDC Finance Committee meeting
- Attend regularly scheduled meetings with other SDIV SBDC and IRC staff and volunteers as part of the review, evaluation and program maintenance process;
- Assist in the planning and coordination of classroom activities and special events;
- Other duties as assigned.