Volunteer and Donations Coordinator

Job Overview: The Volunteer and Donations Coordinator will recruit volunteers and interns and design effective volunteer opportunities to support core IRC programming while maintaining donations through procurement, management, delivery and attainment of 'in-kind' contributions from our community of supporters. The Volunteer and Donations Coordinator will also direct the HOME program which provides funding, in-kind donations, and volunteer support to newly arrived refugee families. In addition to volunteer and donations coordination, this role is essential in supporting the overall messaging of the offices, including participation in refugee voices.The Volunteer and Donations Coordinator will work with the development team in external community engagement and corporate relations activities.

Major Responsibilities:

Recruitment:

·Collaborate with staff to craft and maintain accurate, up-to-date descriptions for all volunteer/internship opportunities.

·Recruit, screen, orient, train and match individuals and groups for volunteer and intern placements through regular Informational Sessions and developing university, faith-based and other community organization partnerships; with appropriate service opportunities in line with IRC national volunteer guidelines.

·Provide ongoing support for all volunteers and interns related to office programming.

CommunityEngagement:

·Pursue, track, and report in-kind contributions for all programming activities including but not limited to R & P and match grant.

·Conduct outreach to community groups and faith-based organizations to procure HOME team support.

·Represent the IRC at volunteer and career fairs, fundraising events, and other community outreach opportunities.

·Organize fundraisers and community outreach events to increase interest and awareness of the IRC.

·Assist NorCal Development Director in organizing and executing corporate engagement events.

·Manage social media for the office.

·Oversee storage of in-kind on and off-site.

Volunteer Management:

·Present on-boarding orientations and assist with administrative needs for all new recruits.

·Responsible for developing and running effective programs for volunteer support of core IRC programs by collaborating with direct service staff and offering logistical support in support of IRC program objectives.

·Provide ongoing support to volunteers/interns throughout their service period.

·Maintain the volunteer section on the IRC office website and run the Salesforce volunteer database.

·Record and report all volunteer time and keep accurate, appropriately documented electronic and paper records of service time.

·Maintain individual files on all volunteer and intern staff, ensuring required documentation is complete, accurate and on file.

·Recognize volunteers and their service through events and communications.

Staff Support:

·Work in tandem with the Program Managers/ coordinators to identify needs and develop intern and volunteer recruitment plans to support achievement of program goals. This includes Reception and Placement, Economic Empowerment and Match Grant, Immigration, Intensive Case Management, Anti-Trafficking, and New Roots Programs.

·Train and support staff to work effectively as volunteer managers and interact cooperatively with volunteers.

·Participate in leaderships meetings and act as lead role for Oakland’s Community Engagement efforts

·Collaborative effectively with site director and provide input on all community engagement efforts

·Participate in IRC Communities of Practice and other networking/learning opportunities in the network.

·Other related duties as assigned.

Job Requirements:

·Undergraduate degree required. Preferably with an emphasis in communication, non-profit management, human resources, international development or and relevant field of study.

·2+ years of experience in volunteer services and/or volunteer management/ coordination.

·Excellent Microsoft Office skills and ability to learn new computer applications rapidly.

·Expertise in program management and human resource management principles and experience managing diverse teams preferred.

·Strong communication skills, both written and verbal, and demonstrated success working in a multi-cultural environment.

·Flexible and able to handle pressure well.

·Experience developing and providing orientations and trainings.

·Strong organizational skills in a complex, multi-tasking environment and the ability to manage multiple projects and deadlines.

·Excellent interpersonal communication skills; ability to communicate effectively and diplomatically with current and prospective donors and volunteers, partner agencies, multi-cultural clients and colleagues on all levels.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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