Flex Senior Manager, North and West Africa

Location: Based in Western, Central, or Northern Africa, with a strong preference for Monrovia, Goma, or Rabat

About GiveDirectly

GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty.

GD has raised over $700M since launching in 2011, delivered cash to more than 1 million people, and launched offices in 10 countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

We’re looking for exceptional talent to grow our collaborative, diverse team. Joining GiveDirectly provides the opportunity to work alongside individuals who come from 21 different countries and speak 69 different languages. We’re actively working toward an equitable and inclusive environment for all team members, and seek candidates who will bring diverse perspectives and experiences to our organization. We recruit from organizations across all industries: our team has hailed from sectors including start-ups, government, consultancies, investment banks, and nonprofits.

Reports to: Regional Director

Role overview:

The Senior Manager, Flex International is a unique role that will provide operational support and team leadership in varying locations and contexts as needed. To that end, we are looking for a versatile generalist who is comfortable taking on a wide array of projects. 

What you'll do:

• Support Existing Country Operations
• Project management of cash delivery programs, including overseeing field and contact centre operations to deliver cash to people living in poverty
• Work closely with country teams to deliver on assigned priority areas within country teams, both filling in capacity needs within country senior management teams and working on strategic country priorities
• Lead New Country Operations
• Drive the scoping and stand up of new country projects as needed, including researching country registration processes, procurement, security due diligence; conducting macro risk assessments and suggesting mitigation plans; determining operational feasibility etc
• Act as senior responsible resource running field operations in country, coordinating internal and external stakeholders, and ensuring delivery of project to agreed upon quality bars
• Provide Cross Regional Support
• Deliver discrete projects often within fixed timelines at a predetermined operational quality bar
• Work with external parties to carry out collaborative program designs for bespoke foundation or institutional funded projects
• Become a cross-country expert who can effectively disseminate and facilitate sharing of key learnings and areas for improvement across our countries of operation.

 Example projects may include:

• Overseeing an innovation project in the Democratic Republic of the Congo (DRC): DRC may be looking to apply GiveDirectly’s existing models to the context of displaced populations in DRC.
• Working to reduce fraud and safeguard recipients with our Recipient Advocacy team: As we experiment with our approach to cutting leakage, we need support in analyzing data, collecting best practices, and helping to disseminate a uniform playbook across countries 
• Working with organizational leadership on fleshing out how we assess and scope out new countries of operation across Africa

What you'll bring:

• Exceptional project management or management consulting track record at a high-performing organization
• Strong operational acumen (including ability to rapidly get up-to-speed on GD field model) & penchant for problem-solving in contexts with a limited pre-existing playbook leveraging both quantitative data and qualitative insights
• Able to figure things out and get the job done with a high degree of autonomy and ownership 
• A versatile generalist who is comfortable taking on a wide array of projects
• Comfortable with handling large and messy datasets on excel and carrying out data analysis.
• Strong alignment with GD values, as listed below 
• Willing to travel for a significant percentage of their time and work from differing locations. For example, if GiveDirectly is expanding operations in a new country, this role may be required to relocate to that country for 3 months, in order to facilitate set up.
• Professionally fluent in English and French
• Must be based in Western, Central, or Northern Africa, with a strong preference for Monrovia, Goma, or Rabat
• Alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.

Why work at GiveDirectly?

At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:

• A positive and supportive team with opportunities for advancement 
• A demonstrated commitment to helping all staff develop and grow
• A competitive salary
• A monthly benefits allowance that covers Health, Dental, and Vision monthly premiums
• Unlimited PTO (that we encourage staff to take!)
• Desk allowance and flexible work location

**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**